About
Jewelry StoreFashion Accessories StoreJewelerDiamondsPerfume StoreGift ShopCartier
Founded in 1847 in Paris, Cartier stands as one of the world’s most esteemed and respected Maisons in the luxury industry. Today, the Maison is renowned worldwide for its jewelry creations and watches, perfumes and exceptional accessories - symbols of fine craftsmanship and elegance, quality and excellence.
Location
Hours
Reviews
3.6
325 reviews
5 stars
195
4 stars
13
3 stars
6
2 stars
6
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some associates received high praise while others were criticized for being rude or unhelpful.
Appointment Issues
Many customers reported frustrations with appointment scheduling and long wait times, often feeling overlooked in favor of walk-in clients.
Product Knowledge
Several customers highlighted the expertise of specific associates, while others experienced a lack of knowledge from staff.
Luxury Experience
Customers expressed disappointment in the overall luxury experience, citing issues with professionalism and attentiveness.
Returns and Repairs
Numerous complaints about the return and repair process, with customers feeling misled or poorly treated during these transactions.
- SSScott SchanbaumDec 25, 20255.0Ask for Andrew...the best
- MMMonkeyButtDec 23, 20255.0Great customer service. Very patient. Chloe helped us out. She was a pleasure to work with.
- BBBrayDec 20, 20255.0Great shopping experience with great staff. We will be going back!
- AJAlex JohnsonDec 17, 20255.0I highly recommend working with Alana. She is very helpful and makes the experience special. 10/10 service!
- KWKathy WoodsDec 6, 20255.0It was such a wonderful experience at Cartier we’ve got our wedding bands Christmas time in Highland Park is like no other magical thank you Cartier for being so amazing we’ve had them engraved and can’t wait for them to be ready for pick up
Frequently Asked Questions About Cartier
Where is Cartier located?
Cartier is located at 51 Highland Park Village, Dallas, TX 75205, USA.
What are the opening hours of Cartier?
Cartier is open Monday to Saturday from 10:00 AM to 6:00 PM and Sundays from 12:00 PM to 5:00 PM.
Is Cartier open on major holidays?
Cartier is closed on November 27, 2025, December 25, 2025, and January 1, 2026.
What products and services does Cartier offer?
Cartier offers luxury jewelry creations, watches, perfumes, and exceptional accessories known for quality and elegance.
How can I contact Cartier by phone or fax?
You can reach Cartier at +1 972-726-7670 or send a fax to +1 214-520-6515.
Does Cartier have an online store?
Yes, you can shop Cartier's products online at http://www.cartier.com.
Where can I learn more or follow Cartier on social media?
Follow Cartier on Facebook at https://www.facebook.com/cartier and on Twitter with the handle @cartier.
What nearby jewelry stores can I visit along with Cartier?
Nearby jewelry stores include Audemars Piguet, Panerai, Van Cleef & Arpels (Dallas - Highland Park Village), and Vacheron Constantin, all ideal for exploring luxury jewelry.
Are there nearby dining options near Cartier?
Yes, nearby you can find Bistro 31, a french restaurant and cafe, as well as Lounge 31 which offers sushi and cocktails.
What other fashion stores are near Cartier that I might want to visit?
Nearby fashion stores include Tom Ford, Peter Millar, Dior, Ralph Lauren, and Trina Turk, offering a range of designer clothing and accessories to explore.