American Eagle & Aerie create clothes you can feel good in. AE is jeans, tops, athleisure, and accessories designed to make you feel like the best, most comfortable you, and Aerie is bras, underwear, activewear & swimwear made to help people feel good about their real selves!
I had one of the worst experiences today at Aerie today with the employees. I would expect it out of random people in the store, but the employees? I was curious about the price of a jacket and they were all snarking about right in front of my face. I left for a small minute to see the show that was happening outside and went back in, one of the employees looked me up and down and started laughing with another employee. I genuinely do not know what I was doing to receive this type of behavior when all I did was browse around. Please do better on hiring a better team that actually respects their shoppers of ones who believe they are better than everybody else.
LL
lyds
Dec 15, 2025
1.0
Employee’s are just flat-out rude. Hiring Manager please consider doing A better Job. Hiring snobby Teenagers with ZERO (I’d personally be surprised if they actually had any) customer service skills does not make this brand look good whatsoever. The lack of basic human decency or etiquette in the retail industry these employees of yours exude is nasty. I mean seriously? They’ve applied for the service industry but can’t put down their “Mean Girl” persona’s for a couple hours a day. Please do look into the people you are selecting, The way these people treat their loyal customers is Disgusting.
AY
Ashanti Y
Nov 5, 2025
1.0
I will not be coming back to this location.I came back today to do a return and I took the tag off which I get the policy but I still did bring back the tag .What upset me that while talking to another manger she sat there and accused me of wearing the top and bringing it back and every time I come to this location the product are always dirty the top was dirty when I bought it and the cashier didn’t take the time out to even look at it. This manger also said that if it was damage then it would have been a final sell and I can’t return it which I was not informed of because the cashier didn’t check the top. The whole experience was really upsetting cause there were better was to talk to a customer about policy. This happened at the offline side of the store.
AA
Adrian Anvari
Oct 3, 2025
1.0
I went to the store in galleria mall with my infant and my 7 year old son. They were very rude. Instead of helping they were talking together and completely ignoring me. I finally put all the clothes down and left the store. They should close the store if they can't provide customer service
S0
Shaik Sadik Mohammad 0168
Sep 23, 2025
4.0
“I recently visited the American Eagle, OFFLINE & Aerie store in Dallas (75240) and was impressed by how tidy and well-arranged everything was. The denim section had plenty of fits to choose from, while Aerie and OFFLINE carried comfortable loungewear and activewear that actually felt good in hand. The store was easy to browse without feeling crowded, and the fitting rooms were clean and practical. Staff weren’t overly pushy but stepped in with help when needed, which made the whole shopping experience smooth and enjoyable.”
Frequently Asked Questions About American Eagle, OFFLINE, & Aerie
What brands are available at American Eagle, OFFLINE, & Aerie on Dallas Parkway?
This store features American Eagle, Aerie, and OFFLINE Store brands, offering a range of clothing and accessories.
What are the store hours for American Eagle, OFFLINE, & Aerie on Dallas Parkway?
The store is open from 10 AM to 8 PM Monday through Saturday, and 12 PM to 6 PM on Sundays, with extended holiday hours on select dates.
Does this location offer pickup or delivery services?
Yes, the store offers in-store and curbside pickup services, but does not provide delivery.
What types of products can I shop for at this American Eagle location?
You can find women's and men's clothing including jeans, tops, bottoms, bras, underwear, swimwear, accessories, sleepwear, footwear, and fragrances.
What forms of payment are accepted at this American Eagle, OFFLINE, & Aerie store?
They accept American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is the American Eagle, OFFLINE, & Aerie store located?
The store is located at 13350 Dallas Parkway, Suite 2150, in the Galleria Dallas area, Dallas, TX 75240.
Are there other clothing stores near American Eagle, OFFLINE, & Aerie on Dallas Parkway?
Yes, nearby clothing stores include Zumiez, Club Monaco, Charlotte Russe, GUESS, Hollister Co., Lucky Brand, and Sunglass Hut.
What dining options are near American Eagle, OFFLINE, & Aerie at Galleria Dallas?
Nearby eateries include Thai Express for Pan-Asian cuisine and Great American Cookies for bakery treats and coffee.
Are there services like hair salons or optometrists near the store?
Yes, you can find Toni&Guy hair salon and optometrists such as LensCrafters and Dr. Youngson Linda Joe nearby.
Can I visit other retail and specialty stores near the American Eagle location?
Nearby retail options include Godiva Chocolatier for chocolates, Go! Calendars, Toys & Games, FAST-FIX Jewelry and Watch Repairs, and several furniture and hardware stores.