Business Details
About
Toy StoreToys
The LEGO Store brings creativity to life for kids and kids-at-heart! Find a huge selection of LEGO sets and get expert gifting advice from our knowledgeable Brick Specialists.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
The LEGO® Store NorthPark Center
8687 North Central Expy, Dallas, TX
75225, United States
Hours
Reviews
4.7
501 reviews
5 stars
394
4 stars
75
3 stars
19
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide a positive shopping experience.
Store Selection
The store is noted for its great selection of LEGO products, although some customers wished for more options in specific areas like pick-a-brick.
Store Condition
Feedback on store cleanliness was mixed; while some found it well-kept, others reported unpleasant odors that detracted from the experience.
Management Issues
There were complaints regarding management behavior, with some customers describing unprofessional conduct that negatively impacted their experience.
Overall Experience
Overall, customers expressed enjoyment in visiting the store, particularly for family activities and the LEGO experience.
- MMMarisa MyersNov 9, 20255.0Super helpful employees and they had almost any set you could think of.
- SRSteven RhodesNov 5, 20255.0Great Store! Great People! Great Lego! Picked up more than I came in for because of some multiple GWP offers. Thanks for taking care of me!
- MNMike NausNov 1, 20255.0Great mall and we'll stocked store.
- AHAustin HansonSep 26, 20255.0Store has a great selection and they do activities that are fun for the kids.
- LTLarelle-Susanne ThomsSep 24, 20255.0I had a great expierence here. I wished they had more option for the pick a brick and mini fig but Erick, Sirene and James made me feel welcomed. WILL definitely visit this store again. Ask for your lego passport and stamps when you visit and use your vip insider club membership # for your points. If you haven't sign up online do so.
Frequently Asked Questions About The LEGO® Store NorthPark Center
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I join the LEGO VIP Program at The LEGO Store NorthPark Center?
You can sign up for the LEGO® VIP Program in-store by asking one of our Brick Specialists to register you. After signing up, you'll receive emails with instructions to complete your registration and access your digital VIP card.
What methods of payment does The LEGO Store NorthPark Center accept?
We accept Android Pay, Apple Pay, cash, Mastercard, and Visa for your convenience.
What are the store hours for The LEGO Store NorthPark Center?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from midnight to 6:00 PM on Sunday.
Is there an entry fee to visit The LEGO Store NorthPark Center?
No, all of our LEGO Stores, including this location, are free to enter.
Can I purchase individual LEGO bricks at The LEGO Store NorthPark Center?
Yes, you can buy individual pieces from our Pick-a-Brick wall, which changes regularly. Come by to see the current selection!
How can I find out if a specific LEGO set is in stock at the NorthPark Center store?
Visit LEGO.com, search for your desired set, and use the 'Check Store Stock' feature on the product page, or call the store directly for assistance.
Does The LEGO Store NorthPark Center offer wheelchair accessible entrances and parking?
Yes, the store has both wheelchair accessible entrances and parking for all customers.
Are there nearby stores where I can shop for clothing and accessories after visiting The LEGO Store?
Yes, nearby stores include Talbots, Sephora, AG Jeans, Victoria's Secret & PINK, RIMOWA, and Gucci, perfect for a shopping trip following your LEGO visit.
What nearby specialty shops can I visit for sweets after shopping at The LEGO Store NorthPark Center?
Sugarfina and See's Candies are nearby candy stores where you can enjoy sweet treats after your visit.
Are there options for men’s clothing near The LEGO Store NorthPark Center?
Yes, nearby men's clothing stores include Club Monaco Northpark Mall, Hive and Colony, and 7 For All Mankind, perfect for shoppers accompanying LEGO fans.