JCPenney

4.2
1395 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cypress, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
25646 Hwy 290, Cypress, TX
77429, United States

Hours

Reviews

4.2
1,395 reviews
5 stars
767
4 stars
340
3 stars
158
2 stars
45
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for their helpfulness while others were reported as rude and dismissive.

Product Availability

Customers frequently noted a good selection of products, but some expressed disappointment with the availability of specific items.

Pricing and Promotions

Many customers appreciated the great prices and frequent sales, although some reported issues with honoring online prices in-store.

Store Environment

The store was generally described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
  • JS
    Jennifer SwansonRoberson
    Jan 4, 2026
    1.0
    Because of their return policy, we are unable to EXCHANGE a shirt for a different color that was a Christmas gift that was purchased 40 days ago and didn't have a receipt. This is an inconvenience for the consumer and very unacceptable.
  • JR
    janevi rahman
    Dec 22, 2025
    1.0
    I was offered a 35 dollar coupon for opening a credit card with JC penny. I took the offer and wasn’t charged anything. Then i got my credit card in the mail activated the account saw the charge. So the 35 dollar coupon was a scam. Reached out to the customer service they weren’t help at all. So I would advise everyone to not open any credit card with them. It is straight up a scam by offering 35 dollar to customers but later they will charge the same amount in the credit card.
  • AM
    Amanda Monsivais
    Dec 18, 2025
    5.0
    Had a wonderful photoshoot with Cobe a few days ago with our month old baby! He was so sweet, so professional and sure does know how to swaddle a baby! He was also hilarious and just made the process so much fun! Can’t wait to come back to see him again!
  • AS
    Amy McCreary Smith
    Dec 17, 2025
    2.0
    Went here looking for a comforter with my mom.She found one she liked, but once we got to the register we realized there was no tag on it. The employees told us we had to go find another one exactly like it with a tag. What has happened to customer service?
  • AB
    Al Brien
    Dec 12, 2025
    5.0
    Get a JCPenny account, the coupons, and points, and occasional $10 rewards do pay off...saved 50% on my purchases today

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Cypress, TX?

JCPenney in Cypress offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the opening hours of JCPenney in Cypress?

JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.