Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cypress, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,395 reviews
5 stars
767
4 stars
340
3 stars
158
2 stars
45
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness while others were reported as rude and dismissive.
Product Availability
Customers frequently noted a good selection of products, but some expressed disappointment with the availability of specific items.
Pricing and Promotions
Many customers appreciated the great prices and frequent sales, although some reported issues with honoring online prices in-store.
Store Environment
The store was generally described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
- JSJennifer SwansonRobersonJan 4, 20261.0Because of their return policy, we are unable to EXCHANGE a shirt for a different color that was a Christmas gift that was purchased 40 days ago and didn't have a receipt. This is an inconvenience for the consumer and very unacceptable.
- JRjanevi rahmanDec 22, 20251.0I was offered a 35 dollar coupon for opening a credit card with JC penny. I took the offer and wasn’t charged anything. Then i got my credit card in the mail activated the account saw the charge. So the 35 dollar coupon was a scam. Reached out to the customer service they weren’t help at all. So I would advise everyone to not open any credit card with them. It is straight up a scam by offering 35 dollar to customers but later they will charge the same amount in the credit card.
- AMAmanda MonsivaisDec 18, 20255.0Had a wonderful photoshoot with Cobe a few days ago with our month old baby! He was so sweet, so professional and sure does know how to swaddle a baby! He was also hilarious and just made the process so much fun! Can’t wait to come back to see him again!
- ASAmy McCreary SmithDec 17, 20252.0Went here looking for a comforter with my mom.She found one she liked, but once we got to the register we realized there was no tag on it. The employees told us we had to go find another one exactly like it with a tag. What has happened to customer service?
- ABAl BrienDec 12, 20255.0Get a JCPenny account, the coupons, and points, and occasional $10 rewards do pay off...saved 50% on my purchases today
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Cypress, TX?
JCPenney in Cypress offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours of JCPenney in Cypress?
JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Cypress offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for customers.
What exclusive brands are available at the JCPenney Cypress location?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at the Cypress JCPenney.
Is the JCPenney store in Cypress wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and facilities for public use.
What payment methods does JCPenney in Cypress accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
How can the nearby Vans shoe store benefit JCPenney customers?
Customers visiting JCPenney can also explore Vans nearby for additional shoe store options, offering a wider variety of footwear styles.
Are there fitness options near JCPenney in Cypress?
Yes, gyms like Crunch Fitness and 24 Hour Fitness are near JCPenney, allowing customers to combine shopping with fitness activities.
What dining options are available near the Cypress JCPenney?
Nearby dining includes McAlister's Deli, Killen's Barbecue, BJ's Restaurant & Brewhouse, and MOD Pizza, perfect for meals before or after shopping.
Does JCPenney offer beauty and spa products at this location?
Yes, you can explore JCPenney Beauty for skincare, makeup, and beauty deals, and visit Sephora inside the store for more beauty products and services.