Brand Certified
JCPenney
4.2(1402 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
25646 Hwy 290, Cypress, TX
77429, United States
Certified by JCPenney • Mar 01, 2026
(281) 373-4103
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tx/cypress/clothing-stores-cypress-tx-2944.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cypress, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
1,402 reviews
5 stars
773
4 stars
341
3 stars
157
2 stars
46
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.
Product Availability
Customers noted a good selection of products, but some expressed disappointment with the availability of specific items and sizes.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Pricing and Promotions
Many customers appreciated the great prices and frequent sales, although some reported issues with honoring online prices in-store.
- MTMaria ThomasFeb 5, 20262.0Literally double charged for an item purchased. I told Irma that the transaction said it went through. I worked at a bank, but she insisted it didn't. She called the manager Joseph who then pulled up the transaction and said it didn't go through. They charged me yet again. I've called nearly a dozen times to resolve this issue and get my money back as I was just passing through for my grandmother's funeral and was not local, however, they don't even pick up. Update: I finally got a callback. The beauty department answered and after the call got rerouted about 4 times, I finally got a hold of someone.
- MRMary Kay RussellJan 19, 20265.0Something for everyone
- RCRebecca ChiguinaJan 14, 20265.0Nice, clean and I greeted which made me welcomed. Yet, I didn't purchase anything because nothing caught my eye.
- CEChang EscoridoJan 13, 20265.0I would like to give a great review to Melgie for the wonderful customer service she provided today, January 13, 2026, in Cypress, Texas 77429 location. She has a beautiful character and showed genuine patience throughout the entire interaction. Her positive aura truly made a difference and created a pleasant, welcoming experience. Thank you, Melgie, for going above and beyond!
- JSJennifer SwansonRobersonJan 4, 20261.0Because of their return policy, we are unable to EXCHANGE a shirt for a different color that was a Christmas gift that was purchased 40 days ago and didn't have a receipt. This is an inconvenience for the consumer and very unacceptable.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Cypress, TX?
JCPenney in Cypress offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours of JCPenney in Cypress?
JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Cypress offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for customers.
What exclusive brands are available at the JCPenney Cypress location?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at the Cypress JCPenney.
Is the JCPenney store in Cypress wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and facilities for public use.
What payment methods does JCPenney in Cypress accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
How can the nearby Vans shoe store benefit JCPenney customers?
Customers visiting JCPenney can also explore Vans nearby for additional shoe store options, offering a wider variety of footwear styles.
Are there fitness options near JCPenney in Cypress?
Yes, gyms like Crunch Fitness and 24 Hour Fitness are near JCPenney, allowing customers to combine shopping with fitness activities.
What dining options are available near the Cypress JCPenney?
Nearby dining includes McAlister's Deli, Killen's Barbecue, BJ's Restaurant & Brewhouse, and MOD Pizza, perfect for meals before or after shopping.
Does JCPenney offer beauty and spa products at this location?
Yes, you can explore JCPenney Beauty for skincare, makeup, and beauty deals, and visit Sephora inside the store for more beauty products and services.
Brand Certified Facts from JCPenney
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Certified March 01, 2026Yext Knowledge Graph
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