Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cypress, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,382 reviews
5 stars
759
4 stars
337
3 stars
158
2 stars
44
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and dismissive behavior from certain employees.
Store Cleanliness
The store is generally noted to be clean, organized, and well-stocked, contributing positively to the shopping experience.
Pricing Issues
Several customers expressed frustration over discrepancies between online and in-store pricing, as well as issues with applying discounts and rewards.
Product Selection
While many customers appreciate the variety of products available, some noted that specific departments, like big and tall clothing, had limited options.
Positive Experiences
Despite some negative reviews, many customers reported positive experiences, highlighting helpful staff and good sales.
- AAArvis AskewNov 12, 20255.0My favorite store! They always have good sale promotions.
- MAMelchor AvillanedaNov 10, 20255.0One of the best JCPenney stores I ever been. Well organized, great attention from the employees.
- CBChristina BianchiNov 1, 20251.0Rude! I came in to look at jewelery. No one bother acknowledge us, despite bring right in their faces! I came to buy and walked out with nothing. How hard is it to say, " hi, welcome in, I'll be with you in a moment" but instead you look right past me.
- LCLanky CakesOct 21, 20254.0Got my hair professionally done here once. I also shop here with my family when school starts back up again. Sometimes looking for clothes is like a gold mine and sometimes everything just sucks but that's my personal opinion, it's nice here.
- NSNahal SadeghiOct 5, 20251.0Today I went JC PENNY cypress Location to use my birthday rewards, I grabbed 4 items all They were about $10-$12 each, I wanted to buy just one. The salesperson looked at my phone number and said my reward doesn’t show yet. The price of one of the items I had picked up was $10 and I thought it was a good deal. I said, "No problem, I'll just buy this dress for now," but the price wasn't $10, it was $19. she said, "No problem, I'll ask the manager to come and overide the price." When the supervisor came, she didn’t help and said, "This is a mistake, it's $19, and there's nothing I can do about it." I said, "You set the price, not me," but she didn't care about customer service at all and didn't fix the price. I was stuck for 15 minutes. Her name was Ms. Kim. I used to shop at this location all the time, but I think I should reconsider because that lady doesn't care about her customers at all.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Cypress, TX?
JCPenney in Cypress offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours of JCPenney in Cypress?
JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Cypress offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for customers.
What exclusive brands are available at the JCPenney Cypress location?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at the Cypress JCPenney.
Is the JCPenney store in Cypress wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and facilities for public use.
What payment methods does JCPenney in Cypress accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
How can the nearby Vans shoe store benefit JCPenney customers?
Customers visiting JCPenney can also explore Vans nearby for additional shoe store options, offering a wider variety of footwear styles.
Are there fitness options near JCPenney in Cypress?
Yes, gyms like Crunch Fitness and 24 Hour Fitness are near JCPenney, allowing customers to combine shopping with fitness activities.
What dining options are available near the Cypress JCPenney?
Nearby dining includes McAlister's Deli, Killen's Barbecue, BJ's Restaurant & Brewhouse, and MOD Pizza, perfect for meals before or after shopping.
Does JCPenney offer beauty and spa products at this location?
Yes, you can explore JCPenney Beauty for skincare, makeup, and beauty deals, and visit Sephora inside the store for more beauty products and services.