JCPenney

4.2
889 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our College Station, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1500 Harvey Rd, College Station, TX
77840, United States

Hours

Reviews

4.2
889 reviews
5 stars
510
4 stars
198
3 stars
100
2 stars
37
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Store Condition

Feedback indicated that the store cleanliness and organization varied, with some customers noting dirty bathrooms and a messy kids' section.

Product Availability

Several reviews highlighted issues with stock availability, particularly in specific sections like big and tall, and some customers expressed disappointment in the selection.

Sales and Pricing

Customers frequently mentioned great sales and deals, appreciating the reasonable prices and variety of products available.

Checkout Experience

Many reviews pointed out long wait times at checkout, with complaints about insufficient cashiers and slow service.
  • HH
    HTL
    Dec 30, 2025
    4.0
    Lots of clearance items. Store never too busy. Clothing racks a bit over stuffed with items guess that can b a good thing! Just makes it a bit difficult to fully inspect selected items to purchase!
  • DM
    DVannette Mahoney
    Dec 29, 2025
    5.0
    Jewelry counter personnel (College Station,TX) were very helpful with the gift I purchased via online for curbside pick up. I spoke with Jena over the phone to make her aware that I was in Atlanta, GA and not be able to pickup the order in College Station, Tx until Wed (Christmas Eve). She said that I would be able to pick it up at the jewelry counter when I arrived on Wed. Her courteous and professional customer service were stellar on the phone, as well as in the store. No AI/robot interaction other than initial phone call from Atlanta to be routed and discuss my order concern.
  • WF
    William Fortun
    Dec 22, 2025
    2.0
    No ac
  • EE
    Eric
    Dec 19, 2025
    5.0
    I have yet come to this place and not find anything out of stock, especially, in the big and tall section. The quality of the clothes and jewelry never disappoints!
  • JB
    Jennifer Boddie
    Dec 9, 2025
    5.0
    Excellent cleaning selection! Lots of inventory and opened early for holiday hours

Frequently Asked Questions About JCPenney

What types of products does JCPenney in College Station offer?

JCPenney in College Station offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in College Station?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.