JCPenney

4.1
968 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cedar Park, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
11200 Lakeline Mall Dr, Cedar Park, TX
78613, United States

Hours

Reviews

4.1
968 reviews
5 stars
489
4 stars
247
3 stars
136
2 stars
45
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the makeup and jewelry departments.

Store Condition

The store was noted for being clean and well-organized, although some customers found it cluttered and in need of a refresh.

Product Selection

While there were positive comments about the variety of women's clothing and household items, several customers expressed disappointment with the limited selection in men's sizes and specific categories.

Pricing

Customers appreciated the reasonable prices and frequent sales, though some felt that certain items were overpriced compared to competitors.

Shopping Experience

The overall shopping experience received mixed reviews, with some customers enjoying their visits while others found it lacking in customer assistance and product availability.
  • NL
    Nathan Leach
    Nov 11, 2025
    1.0
    Don't buy jewelry here. They have a creative interpretation of "signs of wear" that they claim means "tag is off, you wore it" but not "the item looks like you've used it excessively and is not new". Receipt says item is in return policy period, they use this poor interpretation to avoid returns. Avoid at all costs.
  • RJ
    Robert Jay
    Oct 21, 2025
    4.0
    Very helpful on returning an item.
  • LO
    Lilly Olsen
    Oct 7, 2025
    3.0
    Shopping. Very little activity of shoppers. Lots of clothes on sale. Hard to get help. Cashier was kind and helpful. Lots of women's clothes and good brand names.
  • JB
    Janette Bennett
    Oct 1, 2025
    5.0
    They had everything I needed for my husband's new job.
  • JH
    Joe Hall
    Sep 16, 2025
    5.0
    This is a nice JCPenney. It's right around the corner from my apartment very close to my home. I like that. It's a very nice store. The people in there were wonderful to work with. The gals showed me that worked in the men's department at this store where the clearance section was and all the clothing that was on sale at the time I ended up spending $176 there

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Cedar Park offer?

JCPenney in Cedar Park offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in Cedar Park, TX?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.