JCPenney

4.1
971 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cedar Park, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
11200 Lakeline Mall Dr, Cedar Park, TX
78613, United States

Hours

Reviews

4.1
971 reviews
5 stars
492
4 stars
247
3 stars
136
2 stars
45
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the makeup and jewelry departments.

Product Quality

Mixed feedback on product quality; some customers were disappointed with the interpretation of return policies and the condition of items.

Store Condition

The store was described as clean and well-organized by some, but others noted it felt cluttered and outdated.

Pricing

Customers appreciated the reasonable prices and sales, though some felt prices were high for the quality offered.

Selection Variety

Feedback indicated a limited selection in certain departments, particularly for specific sizes and styles.
  • AA
    Adame A
    Nov 29, 2025
    5.0
    Great deals
  • RP
    Raj Patel
    Nov 29, 2025
    5.0
    Great store and service.
  • NL
    Nathan Leach
    Nov 11, 2025
    1.0
    Don't buy jewelry here. They have a creative interpretation of "signs of wear" that they claim means "tag is off, you wore it" but not "the item looks like you've used it excessively and is not new". Receipt says item is in return policy period, they use this poor interpretation to avoid returns. Avoid at all costs.
  • RJ
    Robert Jay
    Oct 21, 2025
    4.0
    Very helpful on returning an item.
  • LO
    Lilly Olsen
    Oct 7, 2025
    3.0
    Shopping. Very little activity of shoppers. Lots of clothes on sale. Hard to get help. Cashier was kind and helpful. Lots of women's clothes and good brand names.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Cedar Park offer?

JCPenney in Cedar Park offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in Cedar Park, TX?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.