JCPenney

4.0
1151 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Beaumont, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
6455 Eastex Frwy, Beaumont, TX
77706, United States

Hours

Reviews

4.0
1,151 reviews
5 stars
544
4 stars
283
3 stars
153
2 stars
71
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being helpful and friendly, while others are criticized for rudeness and incompetence.

Store Condition

Many reviews mention the store being messy, understaffed, and in poor condition, with broken displays and a lack of organization.

Product Selection

Customers express dissatisfaction with the limited selection of products, particularly for plus sizes and specific categories like Father's Day gifts.

Pricing and Sales

While some customers appreciate the sales and discounts available, others feel that prices are high and that the perceived sales are misleading.

Hair Salon Experience

The salon receives positive feedback for its stylists and services, with specific employees being highlighted for their expertise and friendliness.
  • CB
    Cheryl Burton
    Nov 11, 2025
    5.0
    Nice clerks at the registers
  • MS
    Mary Smith
    Oct 24, 2025
    5.0
    Everything was great and Mea was a great helper and new the products very well!! 😀
  • SB
    Sarah Bates
    Oct 21, 2025
    5.0
    Sophia is my new favorite hairstylist! She was very knowledgeable about what hair products would work well for my hair type! Definitely knew what she was talking about. I will definitely be coming back to her! Next appointment you make, definitely go to Sophia! You won't regret it!
  • HD
    Holly Doyle
    Oct 5, 2025
    2.0
    This store has garage sale inventory. No wonder they are on the verge of closing and they have the nerve to be scrutinizing the customers instead of welcoming the FEW that still come to shop there. It don't be missed when they go out of business!
  • SG
    Singh G
    Aug 12, 2025
    4.0
    A wast place with almost everything but don’t expect too much discounts here.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Beaumont, TX?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.

What are the store hours for JCPenney in Beaumont, TX?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.