really can’t believe the service I got. This was unlike the last 2 times I’ve been there. It was terrible. I went to get my hand chain repaired. Come to find out the price was raise which is fine. Then I was told I had to wait a week, although last time I’ve been there it was fix that day. Less than 10 minutes. To get same day service would be an additional 30 dollars. That’s fine I would pay, I just wanted my chain repaired. I was told they would call me, I had to call them after I saw 4 hours past. They say it’s almost done and I can come pick it up now. Come to find out it was in worse condition now from when I left it with them. The link was repaired yes but now the clip was broken. My wife ask why is like that. I kid you not they said. Oh we didn’t work on that part. Smh really so u just going to give me a broken chain after I payed to get it fixed. I’m not going back
SS
Suzann Salisbury
Feb 17, 2025
5.0
Very friendly and professional!!!!!!!
I will definitely recommend and share my great experience with everyone!
EC
Elizabeth Cano
Dec 20, 2023
5.0
Needed my engagement ring sized after my fiance being overpriced at Zales. They had it done within 1 day and super reasonable price! Thanks to Shay’s I have my ring just in time for Christmas! Couldn’t be more satisfied with the customer service and my ring!
CH
Cliff Hebert
Jan 9, 2023
1.0
I will never enter this store again. Both women working were very rude and discourteous. They are a Citizen Watch dealer and I needed info on mine. She was very short and would not answer a direct question. Not helpful at all.
JW
Jay Walt
Dec 3, 2021
1.0
Terrible customer service overall. I visited this shop today to have a pin repaired in my watch. The lady at the front counter says we aren’t suppose to do watch repairs around Christmas. What kind of logic is that. Then the technician says you can order the pin online. That’s your job to order parts and repair jewelry. Stay away from this place very unprofessional!
Shay's Jewelry is open Monday through Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. The store is closed on Sundays.
Does Shay's Jewelry accept walk-in customers or is an appointment required?
Walk-ins are welcome at Shay's Jewelry; appointments are not required.
What payment methods does Shay's Jewelry accept?
Shay's Jewelry accepts American Express, Apple Pay, Cash, Discover, Financing, MasterCard, and Visa.
Is Shay's Jewelry accessible for customers with disabilities?
Yes, Shay's Jewelry has wheelchair accessible entrance and parking.
What brands are available at Shay's Jewelry?
Shay's Jewelry carries brands including Julie Vos, Luminox, Rolex, Seiko, Omega, and Citizen.
How can customers contact Shay's Jewelry?
Customers can contact Shay's Jewelry by phone at +1 281-422-5188 or by email at shaysjewelryinc@gmail.com.
Which nearby places can I visit before or after shopping at Shay's Jewelry?
Nearby you can visit Smoothie King for refreshing smoothies, Salata for a salad meal, and Panera Bread for coffee and bakery items.
Are there beauty and wellness services near Shay's Jewelry?
Yes, Great Clips hair salon, Amazing Lash Studio beauty spa, and The Joint Chiropractic are located close to Shay's Jewelry, providing various beauty and wellness services.
What other shopping options are available near Shay's Jewelry?
Nearby shopping options include James Avery Artisan Jewelry, Burlington department store, and Academy Sports + Outdoors for sporting goods and outdoor gear.
Brand Certified Facts from Shay's Jewelry
This information is certified by Shay's Jewelry and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: