Shay's Jewelry

Reviews

• ED

  Earl Dawson

  Oct 5, 2025
  1.0
  really can’t believe the service I got. This was unlike the last 2 times I’ve been there. It was terrible. I went to get my hand chain repaired. Come to find out the price was raise which is fine. Then I was told I had to wait a week, although last time I’ve been there it was fix that day. Less than 10 minutes. To get same day service would be an additional 30 dollars. That’s fine I would pay, I just wanted my chain repaired. I was told they would call me, I had to call them after I saw 4 hours past. They say it’s almost done and I can come pick it up now. Come to find out it was in worse condition now from when I left it with them. The link was repaired yes but now the clip was broken. My wife ask why is like that. I kid you not they said. Oh we didn’t work on that part. Smh really so u just going to give me a broken chain after I payed to get it fixed. I’m not going back
• SS

  Suzann Salisbury

  Feb 17, 2025
  5.0
  Very friendly and professional!!!!!!! I will definitely recommend and share my great experience with everyone!
• EC

  Elizabeth Cano

  Dec 20, 2023
  5.0
  Needed my engagement ring sized after my fiance being overpriced at Zales. They had it done within 1 day and super reasonable price! Thanks to Shay’s I have my ring just in time for Christmas! Couldn’t be more satisfied with the customer service and my ring!
• CH

  Cliff Hebert

  Jan 9, 2023
  1.0
  I will never enter this store again. Both women working were very rude and discourteous. They are a Citizen Watch dealer and I needed info on mine. She was very short and would not answer a direct question. Not helpful at all.
• JW

  Jay Walt

  Dec 3, 2021
  1.0
  Terrible customer service overall. I visited this shop today to have a pin repaired in my watch. The lady at the front counter says we aren’t suppose to do watch repairs around Christmas. What kind of logic is that. Then the technician says you can order the pin online. That’s your job to order parts and repair jewelry. Stay away from this place very unprofessional!

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