really can’t believe the service I got. This was unlike the last 2 times I’ve been there. It was terrible. I went to get my hand chain repaired. Come to find out the price was raise which is fine. Then I was told I had to wait a week, although last time I’ve been there it was fix that day. Less than 10 minutes. To get same day service would be an additional 30 dollars. That’s fine I would pay, I just wanted my chain repaired. I was told they would call me, I had to call them after I saw 4 hours past. They say it’s almost done and I can come pick it up now. Come to find out it was in worse condition now from when I left it with them. The link was repaired yes but now the clip was broken. My wife ask why is like that. I kid you not they said. Oh we didn’t work on that part. Smh really so u just going to give me a broken chain after I payed to get it fixed. I’m not going back
BT
Brodrick Thompson
Jun 4, 2025
5.0
Shay is the best! They did an absolutely amazing job of repairing my wife's ring that was missing stones. They are very affordable and the work is amazing as well. My wife's rings look brand new. If you have jewelry needs, go to Shay's they will take care of you
KC
kim chelette
Jul 23, 2019
5.0
I had an older Bulova watch that had a broken clasp that i had taken to another jeweler in town who said it was too old to repair. I then sent it to Bulova in hopes they could fix - they sent it back stating it was too old to repair as well. The watch has great sentimental value so I tried one last time and dropped by Shays. The jeweler repaired the clasp on the spot!!
ZS
Zane Starr
Apr 30, 2019
5.0
Very helpful staff I recommend shays to anyone In the area they were very knowledgeable and easy to work with they will definitely get all my business!
Shay's Jewelry is open Monday through Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. The store is closed on Sundays.
Does Shay's Jewelry accept walk-in customers or is an appointment required?
Walk-ins are welcome at Shay's Jewelry; appointments are not required.
What payment methods does Shay's Jewelry accept?
Shay's Jewelry accepts American Express, Apple Pay, Cash, Discover, Financing, MasterCard, and Visa.
Is Shay's Jewelry accessible for customers with disabilities?
Yes, Shay's Jewelry has wheelchair accessible entrance and parking.
What brands are available at Shay's Jewelry?
Shay's Jewelry carries brands including Julie Vos, Luminox, Rolex, Seiko, Omega, and Citizen.
How can customers contact Shay's Jewelry?
Customers can contact Shay's Jewelry by phone at +1 281-422-5188 or by email at shaysjewelryinc@gmail.com.
Which nearby places can I visit before or after shopping at Shay's Jewelry?
Nearby you can visit Smoothie King for refreshing smoothies, Salata for a salad meal, and Panera Bread for coffee and bakery items.
Are there beauty and wellness services near Shay's Jewelry?
Yes, Great Clips hair salon, Amazing Lash Studio beauty spa, and The Joint Chiropractic are located close to Shay's Jewelry, providing various beauty and wellness services.
What other shopping options are available near Shay's Jewelry?
Nearby shopping options include James Avery Artisan Jewelry, Burlington department store, and Academy Sports + Outdoors for sporting goods and outdoor gear.