I always have the absolute best experience at Gorjana Austin thanks to Suzy and Haley. Suzy is truly the best stylist — she has such an eye for jewelry and always makes the entire styling process feel effortless and fun. She listens to what I like every time and helps me put together pieces that feel so “me,” but elevated.
Haley, the manager, delivered next-level customer service. She made everything seamless, welcoming, and genuinely enjoyable from start to finish. You can tell she really cares about the customer experience and her team.
If you’re looking for personalized styling, best affordable jewelry and amazing service, this is the place. I am obsessed!
Staff is helpful and kind
Large selection of gold basics. It’s good for staple pieces, but doesn’t have very unique options.
My only issue is that they sell either solid gold or gold plate. For those who don’t know, gold plate is the weakest and cheapest form of gold jewelry. It’s odd to combine high-end solid gold with the cheapest gold option. I wish they had gold filled or PVD gold plated (which is stronger and lasts a lifetime compared to standard, weak gold plate)
DE
Danika Ervin
Mar 1, 2026
I love this store! So many cute items and the customer service is so so great 🥹 s/o Susie!
I just needed to get my finger sized for a ring and they were super helpful was in and out but good vibes and nice staff
CW
Caitlyn White
Dec 6, 2025
I came in here today to buy a “fine jewelry” ring to add to my wedding stack, and while I found a beautiful ring, the experience was very subpar. I tried on several rings, and when I decided on one, the employee just had me purchase the one that I tried on (along with god knows how many other people). It’s pretty customary for jewelry that when you try on a ring worth over $500, they pack you up a new one- not the display! I left with it on my finger, and was not given a bag, box, or receipt for it. The employee did ask if I wanted a “pouch” for it, which I gladly accepted, but I’m so mad about this experience. I have half a mind to go back and rerun it. If I had known I’d be buying the display ring, I never would have made the purchase.