Windsor

Reviews

• ML

  Maria Larios

  Oct 17, 2025
  1.0
  Yesterday I went to get a dress for my daughter and we had a very bad experience with one of the employees, my daughter was trying on some dresses and when I went to bring her two more the employee snatched them out of my hands and told us no more because she had already tried on too many, it was truly outrageous the treatment made us feel like we had done something wrong, I had never felt so bad and I had never had an experience like that, it was a tall brunette woman and she was really very rude, she did it in front of people, I just left feeling very bad, I didn't know what to do, I already reported her, I hope they do something and don't have that type of staff, anyone goes to buy, we don't deserve that treatment.
• HJ

  hi Johnson

  Oct 11, 2025
  5.0
  Ashley was very helpful and amazing the store is so organized! Recommend shopping here for all the good deals.
• NS

  N. S.

  Sep 20, 2025
  1.0
  Poor management. They need to limit the number of clothes that can be taken into the dressing room. People have been waiting for 90 minutes in line because girls are taking stacks and stacks of dresses in there and the line is not moving. They really need a better system and to hire some adults who are old enough that they actually care about their customers
• EM

  Elaine McKechnie

  Sep 17, 2025
  1.0
  09/17/25. Employees need to cope with the fact that they close at 8 on weekdays, not 7:35. We've all worked in customer service. I understand you might feel like you're the first. I went ahead and hung every item my daughter tried on neatly back on it's hanger, zipped up with bows tied, and I exited the store at 8 on the dot. Had the lady yelling at me from behind the counter asked, I would have purchased several dresses. Unfortunately she had already snatched them from me and handed them off to another employee to return to the racks.
• DK

  Djemma Kechichian

  Sep 12, 2025
  1.0
  I went in looking for a dress for a wedding and the first young lady who assisted me with the dress was very helpful and nice but i saw leaving for either a break or for the day. I then needed help finding my shoe size and approached a different girl and asked her if she would mind helping me. She replies with “ what??” and then says what size and just storms in the back to go get it with a really bad attitude, comes back and says i don’t have that size. I then decided trying on a different pair of shoe and asked a different young lady for help. She says she had to wait for the other coworker to come to the front to go get a shoe which I understood. The other person came back and it was the same person that was rude. She went and got me the other shoe slammed it on the counter and walked away. I could not believe this is how they treat people here. I watched interactions with her and other clients and she was terrible with everyone. At that point, I had had enough, went to the register to get checked out by the nice lady and asked her if she’s the store manager. She said no and asked her who is. She didn’t answer me at first and asked her again and you could see the fear in her eyes of not wanting to say and then pointed at the very rude girl from earlier. I asked for her name and she said Jenn. I was utterly shocked that this person who treats customers so bad is the actual store manager. How anyone made HER a store manager, is beyond me. You could see the unprofessionalism Throughout the whole store And it definitely shows on her employees face as well. They just fear her. She is impolite, ill-mannered and very demeaning. She doesn’t care about her employees or anyone!!! Stay far away from this location until they make a Mgmt change. What a shame!!

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