Van Cleef & Arpels (Austin - Neiman Marcus)

Reviews

• VV

  Vanessa

  Aug 16, 2025
  5.0
  This location is a gem! Previously I’d only shopped in the Paris Place Vendome boutique, and even though this is a smaller boutique, the experience is just as wonderful! Taylor is such a sweetheart, super knowledgeable and introduced me to some pieces I never had on my radar and love! She was super patient with me and so kind and went above and beyond to make sure I added a piece to my collection I absolutely loved! Sunny was also super kind and helpful! Great boutique and so glad to finally have one close!
• MN

  Mai Nguyen

  May 31, 2025
  5.0
  Had a great experience at this Van Cleef & Arpels location. Kristian was my sales associate and he was fantastic—professional, patient, and incredibly helpful. He made the whole process smooth and enjoyable. Highly recommend asking for him if you’re visiting. 😊
• JF

  J. Fein

  May 24, 2025
  5.0
  It has been a delightful experience dealing with VCA Austin. That is due to Taylor, Fae and Sunny. First, we went there for Antique Alhambra earrings in Onyx. Taylor was our Sales Advisor. She is very knowledgeable about the VCA creations and it was a pleasure to have her help us. Then my wife decided she wanted the matching 10 motif necklace. That is a very difficult item to find. With only eight days to my wife's birthday the gals swung into action, contacting other VCA boutiques all over the country. For a while it seemed that everyplace that had one sold it the next day of sooner. Finally, success. With two days to go to the birthday the necklace was located and the next day VCA Austin received it. I am confident it never would have happened without Taylor's, Fae's and Sunny's considerable work. I heartily recommend VCA Austin and Taylor in particular. It is easy to see that she loves the VCA creations and her enthusiasm makes for a special experience. She is patient, happy to show other pieces and gives excellent tips on the different ways they can be worn. If you are looking for something extraordinary for someone special, make an appointment with Taylor at VCA Austin. I think you and the other person will be very happy.
• BS

  Brien Silver

  May 23, 2024
  5.0
  Ophelia was the best ever to work with and the most amazing jewelry piece. She was so helpful and patient. Very highly recommend! Thank you!
• AD

  Azza Del

  Feb 16, 2024
  5.0
  So happy VCA is now in Austin! The beautiful jewelry selection is phenomenal at this boutique and everyone there is so knowledgeable and welcoming. I had the pleasure of working with Sandy and she is just a gem and so helpful, I would definitely recommend her if you’re looking for a personable sales associate to guide you through the wonderful world of VCA. I’ve built a small collection since they’ve opened and just love the craftsmanship and rich history of the brand.

Frequently Asked Questions About Van Cleef & Arpels (Austin - Neiman Marcus)