Business Details
11624 Rockrose Ave., Austin, TX
78758, United States
Certified by Ray-Ban • Mar 01, 2026
(512) 873-7276
Certified by Ray-Ban • Mar 01, 2026
https://stores.ray-ban.com/united-states/tx/austin/11624-rockrose-ave
Certified by Ray-Ban • Mar 01, 2026
About
Certified by Ray-Ban • Mar 01, 2026
Sunglasses StoreFashion Accessories StoreRay-Ban
RAY-BAN: Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations.
Location
Certified by Ray-Ban • Mar 01, 2026
Hours
Certified by Ray-Ban • Mar 01, 2026
Reviews
4.4
206 reviews
5 stars
163
4 stars
10
3 stars3
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or dismissive.
Product Quality
Concerns raised about the quality of products, particularly regarding repairs and replacements, with some customers expressing disappointment in the materials and fit.
Staff Knowledge
Several customers highlighted the staff's knowledge and expertise, particularly in assisting with product selection and repairs.
Store Experience
Inconsistent experiences reported; some customers enjoyed a welcoming atmosphere, while others felt ignored or received poor treatment.
- RPR PriceFeb 22, 20265.0Robyn was awesome! I was in and out and she was very patient with me.
- ASAlexis SaloneFeb 20, 20262.0I'm devastated. I originally bought my gen 2s from Best Buy around the release of them last year. I took them to Ray Bans to get my prescription lenses put in. When I picked them up they told that the optometrist broke the original frames but replaced them with the exact frames that I had. Unfortunately these frames aren't the same. The fit of them are way off, the color is so different, the material is so plastic and cheap, and the sound quality is trash! I've been crying about my downgrade all week. I use to love the way my Gen 2s looked and operated, but the quality of the products at this store is not top tier. I will give them 2 stars because the original visit with the optometrist was fast and easy. Just call in advance to see if they're currently at the store.
- JJJayFeb 17, 20261.0Not good service
- PGPatricia GFeb 14, 20265.010 out of 10 to Paul D at Ray Ban in the Domain. From the first moment I explained my eyeglass dilemma, I realized he was trying to help. My RayBans were in a bad way and he worked some very special magic. Paul D is a professional, extremely kind and I am truly grateful.
- NMNshya MaddoxFeb 3, 20261.0My visit to this Ray-Ban store was memorable just not in a good way. The person who appeared to be the manager couldn’t be bothered to take two steps away from the counter when we asked to see a specific style and simply waved toward an entire wall of sunglasses with, “They’re over there.” Only after we asked about a second pair did she suddenly decide movement was possible. When we politely asked about an online discount, we were met with an eye roll and a dismissive tone before being told it didn’t apply in-store. That answer would’ve been fine the attitude wasn’t. For a premium brand, the service felt lazy, condescending, and unnecessarily rude. If you want help that actually feels like help, you may want to try a different location.
Frequently Asked Questions About Ray-Ban
What are the core values and main products offered by Ray-Ban at this Austin location?
Ray-Ban specializes in timeless style, authenticity, and freedom of expression with sun and prescription eyewear.
Where is the Ray-Ban store located in Austin, TX?
The Ray-Ban store is located at 11624 Rockrose Ave., Space 120, Austin, TX 78758, USA.
What are the store hours for Ray-Ban at the 11624 Rockrose Ave. location?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I contact the Ray-Ban store in Austin?
You can call the store at +1 512-873-7276.
Where can I find the Ray-Ban store's website for more information or to shop online?
Visit https://stores.ray-ban.com/united-states/tx/austin/11624-rockrose-ave for more details and online shopping.
Are there any popular clothing stores near the Ray-Ban location at Domain Northside?
Yes, nearby clothing stores include Theory and Kittsona, which offer stylish apparel options to complement your Ray-Ban eyewear.
What eyewear-related stores are near Ray-Ban at Domain Northside?
Optique, an optometrist and eyewear store, is nearby if you need eye exams or additional eyewear options.
Are there any dining options nearby the Ray-Ban store where I can relax after shopping?
Dolce Vita is a nearby bistro where you can enjoy a meal or refreshments after visiting Ray-Ban.
What fashion accessory stores can I visit around the Ray-Ban store at Domain Northside?
You can visit gorjana, Brighton, and Studs which offer jewelry and fashion accessories to enhance your look.
Is there an Apple store near Ray-Ban at Domain Northside for tech shoppers?
Yes, Apple Domain NORTHSIDE, an electronics and mobile phone store, is conveniently located nearby for your tech needs.
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Certified March 01, 2026Yext Knowledge Graph
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