OAKLEY

4.6
174 reviews

About

Sunglasses StoreFashion Accessories StoreMen's Clothing StoreSportswear StoreSwimwear StoreT-Shirt StoreProtective EyewearCorrective Lenses Store
Experience the innovative design of Oakley at the Oakley Store at Barton Creek Square Mall. Oakley redefines products by disrupting what's expected in our eyewear, apparel, tactical bags, watches, and more. We create products to inspire, that are proven by world-class athletes, yet are equally worn by all who join us. Visit an Oakley Store and experience our belief that, "If it's not good enough for the world's best, it's not good enough".

Location

OAKLEY
2901 South Capital Of Texas Hwy., Austin, TX
78746, United States

Hours

Reviews

4.6
174 reviews
5 stars
141
4 stars
15
3 stars
7
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their exceptional service.

Store Management

Some reviews indicated dissatisfaction with the store manager's attitude, describing her as rude and inept, which negatively impacted the customer experience.

Product Quality

While many customers appreciated the stylish sunglasses and clothing, there were concerns about the quality of the products compared to previous years, with some feeling they were overpriced.

Store Experience

The store layout and selection received positive remarks, with customers enjoying the in-person shopping experience and the ability to customize products.

Mixed Experiences

While many reviews were positive, there were a few negative experiences reported, particularly regarding service inconsistencies and specific staff interactions.
  • JN
    juan nicasio
    Nov 13, 2025
    5.0
    Amazing job very knowledgeable
  • JC
    Julian Castaneda
    Nov 5, 2025
    2.0
    Out of all the people working there Jacob is the only helpful one. Apparently no one there knows how to order prescription lenses. I asked the manager (Donnie) for help and she said that she doesn’t know how. That that’s why SHE pays her employees, and that that’s why she hired them to. Besides her not knowing what do that she can be a little rude. She’s says she’s from New York so it’s okay … Either way , Jacob needs a raise, or should take the leadership position .
  • MG
    Mario Guerrero
    Oct 28, 2025
    1.0
    I’m trying to purchase some glasses and the guys are really rude and i was sad because i purchased several times and they always nice and for two times in a row the service was awful or probably they have a bad they .because I don’t asking for free items Please bring the previous employees
  • KD
    Kris Dojo
    Oct 10, 2025
    1.0
    The store manager has to be one of the most inept people I’ve ever had the displeasure of dealing with in retail. She’s trying way too hard to be super fabulous and not paying near enough attention to doing her job on taking a simple return in.
  • KS
    Keely Kolar Schaefer
    Sep 28, 2025
    5.0
    I had a great experience at the Oakley store in Barton Creek Mall. I originally came in to trade a pair of sunglasses I had purchased with the protection plan. The first pair never really fit right, and I wasn’t using them like I thought I would. Connie was so kind and helpful right from the start, and with her manager Jacob’s support, they guided me toward a new pair that works perfectly for my lifestyle. Both of them were knowledgeable, patient, and genuinely focused on helping me leave happy. Kudos to them both for the excellent service! The store itself is also fantastic—well laid out, with a great selection of sunglasses, apparel, and even a really cool setup where you can customize your own pair of Oakleys. Sunglasses are definitely an in-person shopping experience for me, and I’m glad this store is here. Highly recommend stopping by if you’re in the area.

Frequently Asked Questions About OAKLEY

Where is the Oakley store located in Austin?

The Oakley store is located at 2901 South Capital Of Texas Hwy., Ste #B02, inside Barton Creek Square Mall, Austin, TX 78746.

What are the Oakley store's hours of operation?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.