Experience the innovative design of Oakley at the Oakley Store at Barton Creek Square Mall. Oakley redefines products by disrupting what's expected in our eyewear, apparel, tactical bags, watches, and more. We create products to inspire, that are proven by world-class athletes, yet are equally worn by all who join us. Visit an Oakley Store and experience our belief that, "If it's not good enough for the world's best, it's not good enough".
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their exceptional service.
Store Management
Some reviews indicated dissatisfaction with the store manager's attitude, describing her as rude and inept, which negatively impacted the customer experience.
Product Quality
While many customers appreciated the stylish sunglasses and clothing, there were concerns about the quality of the products compared to previous years, with some feeling they were overpriced.
Store Experience
The store layout and selection received positive remarks, with customers enjoying the in-person shopping experience and the ability to customize products.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding service inconsistencies and specific staff interactions.
JN
juan nicasio
Nov 13, 2025
5.0
Amazing job very knowledgeable
JC
Julian Castaneda
Nov 5, 2025
2.0
Out of all the people working there Jacob is the only helpful one. Apparently no one there knows how to order prescription lenses. I asked the manager (Donnie) for help and she said that she doesn’t know how. That that’s why SHE pays her employees, and that that’s why she hired them to. Besides her not knowing what do that she can be a little rude. She’s says she’s from New York so it’s okay … Either way , Jacob needs a raise, or should take the leadership position .
MG
Mario Guerrero
Oct 28, 2025
1.0
I’m trying to purchase some glasses and the guys are really rude and i was sad because i purchased several times and they always nice and for two times in a row the service was awful or probably they have a bad they .because I don’t asking for free items
Please bring the previous employees
KD
Kris Dojo
Oct 10, 2025
1.0
The store manager has to be one of the most inept people I’ve ever had the displeasure of dealing with in retail. She’s trying way too hard to be super fabulous and not paying near enough attention to doing her job on taking a simple return in.
KS
Keely Kolar Schaefer
Sep 28, 2025
5.0
I had a great experience at the Oakley store in Barton Creek Mall. I originally came in to trade a pair of sunglasses I had purchased with the protection plan. The first pair never really fit right, and I wasn’t using them like I thought I would.
Connie was so kind and helpful right from the start, and with her manager Jacob’s support, they guided me toward a new pair that works perfectly for my lifestyle. Both of them were knowledgeable, patient, and genuinely focused on helping me leave happy. Kudos to them both for the excellent service!
The store itself is also fantastic—well laid out, with a great selection of sunglasses, apparel, and even a really cool setup where you can customize your own pair of Oakleys. Sunglasses are definitely an in-person shopping experience for me, and I’m glad this store is here. Highly recommend stopping by if you’re in the area.