Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Austin, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,093 reviews
5 stars
614
4 stars
250
3 stars
123
2 stars
42
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were helpful and friendly, while others were reported as rude or unhelpful.
Product Selection
Customers appreciated the variety and affordability of products, but some noted issues with stock levels and organization.
Store Condition
Several reviews highlighted cleanliness issues, particularly in restrooms and dressing areas, affecting the overall shopping experience.
Photography Services
Negative feedback regarding the photography services, with customers expressing disappointment over the quality and management of their sessions.
- MCMaribel CarranzaDec 24, 20251.0I was shocked by how I was treated at the jewelry store. I had several watches on the counter to choose from for a gift for my daughter-in-law. Two women kept eyeing me and asked if I was going to take any of them. I explained I was just setting them aside to decide between three options. One of them then asked what I was looking for, and I said she likes gold and silver. The woman looked at me as if I was about to steal, and a stranger hovered nearby, making me very uncomfortable. Although I eventually bought a watch, the experience was far from pleasant and quite disappointing.
- CPC PDec 18, 20255.0It’s high time I quit gatekeeping Andrea! She’s been my stylist for over 10 years. She has exceptional cutting & coloring skills! Thank you, Andrea for all fun & caring services!!
- LDLisa DominguezNov 18, 20253.0Boring, need younger or trendy buyers or something, but the price is okay.
- CCCiara CookNov 17, 20255.0My group and I had a wonderful time at our photoshoot here. Our photographer, Angela, was soooo fun and great at directing us through poses. Shane was also amazing and so patient during the photo selection process.
- CCCalebOct 23, 20254.0Good product selection. Just ask my mom, she loves to stroll for hours on end here, taking me with her.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Austin, TX?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, beauty products, and more at its Austin location.
What are the opening hours for JCPenney at Barton Creek Square?
The store is open Monday to Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options for customers' convenience.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and also payments by check and debit card; cash-only is not required.
Is the JCPenney store at Barton Creek Square wheelchair accessible?
Yes, the store features a wheelchair accessible entrance to accommodate all customers.
Does JCPenney have a beauty salon or spa services at this location?
Yes, The Salon inside JCPenney Barton Creek offers beauty and spa services within the department store.
Which nearby stores can I visit for additional beauty supplies and services?
Near JCPenney, you can find Sephora for cosmetic and beauty supplies, L'Amour Nails for nail and beauty salon services, and NUMI beauty boutique for beauty and makeup services.
Are there other shoe stores near JCPenney where I can shop?
Yes, nearby shoe stores include Shoe Palace, Dirty Kicks, ALDO, SKECHERS Retail, Vans, and Buckle, offering a variety of footwear options.
Can I find places to shop for jewelry near the JCPenney store?
Yes, Marc Robinson Jewelers is a nearby jewelry store where customers can find fashion accessories and jewelry items.
What options are available close to JCPenney for family shopping and entertainment?
Close by, you can visit Stroller Strides - Barton Creek Mall for shopping, Go! Calendars, Toys and Games and USA TOY for toys and gifts, as well as Great American Cookies for snacks during your visit.