Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Austin, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,090 reviews
5 stars
613
4 stars
249
3 stars
123
2 stars
42
1 star
63
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the variety of products available, including clothing and home items, often noting good deals and affordable prices.
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of assistance.
Store Condition
Many reviews mention cleanliness issues, particularly in restrooms and dressing rooms, with some customers expressing disappointment over the store's overall maintenance.
Shopping Experience
While some customers enjoy their shopping experience and find great bargains, others report frustrations with pricing discrepancies and unhelpful staff.
Hair Salon Services
The hair salon receives positive feedback for skilled stylists, but there are also complaints about poor experiences and unsatisfactory results.
- LDLisa Dominguez6 days ago3.0Boring, need younger or trendy buyers or something, but the price is okay.
- CCCiara CookNov 17, 20255.0My group and I had a wonderful time at our photoshoot here. Our photographer, Angela, was soooo fun and great at directing us through poses. Shane was also amazing and so patient during the photo selection process.
- CCCalebOct 23, 20254.0Good product selection. Just ask my mom, she loves to stroll for hours on end here, taking me with her.
- ESEmad ShalabySep 7, 20255.0Good location
- SCsaikiran cheripelliSep 5, 20255.0Best deal
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Austin, TX?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, beauty products, and more at its Austin location.
What are the opening hours for JCPenney at Barton Creek Square?
The store is open Monday to Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options for customers' convenience.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and also payments by check and debit card; cash-only is not required.
Is the JCPenney store at Barton Creek Square wheelchair accessible?
Yes, the store features a wheelchair accessible entrance to accommodate all customers.
Does JCPenney have a beauty salon or spa services at this location?
Yes, The Salon inside JCPenney Barton Creek offers beauty and spa services within the department store.
Which nearby stores can I visit for additional beauty supplies and services?
Near JCPenney, you can find Sephora for cosmetic and beauty supplies, L'Amour Nails for nail and beauty salon services, and NUMI beauty boutique for beauty and makeup services.
Are there other shoe stores near JCPenney where I can shop?
Yes, nearby shoe stores include Shoe Palace, Dirty Kicks, ALDO, SKECHERS Retail, Vans, and Buckle, offering a variety of footwear options.
Can I find places to shop for jewelry near the JCPenney store?
Yes, Marc Robinson Jewelers is a nearby jewelry store where customers can find fashion accessories and jewelry items.
What options are available close to JCPenney for family shopping and entertainment?
Close by, you can visit Stroller Strides - Barton Creek Mall for shopping, Go! Calendars, Toys and Games and USA TOY for toys and gifts, as well as Great American Cookies for snacks during your visit.