Edible Arrangements

2.7
154 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • Curbside pickupAvailable

Location

Edible Arrangements
507 Pressler St., Austin, TX
78703, United States

Hours

Reviews

2.7
154 reviews
5 stars
60
4 stars
6
3 stars
4
2 stars
2
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers reported poor customer service, including unresponsive staff, unanswered calls, and lack of communication regarding order status.

Delivery Issues

Many reviews highlighted significant problems with order deliveries, including late deliveries, orders not being delivered at all, and lack of updates on delivery status.

Product Quality

While some customers praised the quality of the arrangements, others expressed disappointment with the products received, stating they did not match expectations.

Staff Helpfulness

A few customers noted positive experiences with specific staff members who provided helpful and friendly service, contrasting with the overall negative feedback.

Store Management

There were mentions of new management making improvements, but many reviews indicated ongoing issues with the store's operations and reliability.
  • KD
    Kelsey Daugherty
    4 days ago
    1.0
    Would give 0 stars if possible. Have placed and received orders from multiple other Edible Arrangements locations and never had any issues. Our go-to location in Kyle recently closed so we decided to give this store a shot. BIG MISTAKE. My family placed a delivery order online to surprise me for my birthday. It is now two days after the confirmed delivery date and we have received nothing. No delivery and no communication from the store. The cherry on top - several of us have tried calling the store for the past two days, but the phone number says “this store is closed” during normal business hours and then hangs up. Do not order from this store.
  • MS
    Maria Saavedra
    Nov 7, 2025
    4.0
    I was afraid of my order not arriving for my boyfriend’s birthday, cause I read bad reviews, but it did. I got nervous and I called many times, different times a day, and no one ever answered the phone, also the order arrived before the online tracking said it was for delivery. And I ordered what looked like a big flower bouquet with a red bucket, and what I got, the presentation was very different. Saying all this, it was very well done, strawberries were fresh and very delicious, we all really loved it and enjoyed it
  • KB
    ken brownell
    Nov 5, 2025
    1.0
    I ordered a second birthday cake and gift for my Grand Niece and never got a call or notice it wasn't delivered until I checked with my family and found out it was never delivered. Edible corporate needs to revoke their franchise. Looks like it happens a lot with these folks. #ediblearangements
  • OB
    Oshaun Brown
    Nov 4, 2025
    5.0
    Ms Tea was very helpful, she showed me other cool items around the store, and was very polite. Awesome store for gifts , with even better customer service
  • JU
    Jarel Urbina
    Oct 24, 2025
    1.0
    The "surprise gift" for my wife on our 5th anniversary never arrived, I ordered said surprise a week plus a few days before the actual date I wanted it. The day came, and no surprise arrived. What is the point of ordering a gift ahead of time and not receive it when one is supposed to receive it. Never Again will I order from this company, this is the second time they do this. Never again I say.

Frequently Asked Questions About Edible Arrangements

What types of products does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries and dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.

What are the store hours for Edible Arrangements in Austin?

The store is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.