Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Numerous customers reported that their orders were not delivered on time or at all, leading to significant disappointment.
Customer Service
Many reviews highlighted poor customer service, with customers unable to reach the store by phone and receiving no responses to voicemails or emails.
Product Quality
While some customers praised the quality of the arrangements, others reported receiving subpar products that did not meet expectations.
Staff Friendliness
A few customers noted positive interactions with staff members, describing them as friendly and helpful, though this was not the norm.
KC
KRISHONDA Craft
Feb 19, 2026
1.0
What a horrible experience!!!!! I ordered a 116.00 fruit gift basket for my daughters birthday on February 18th. Her birthday was February 19th and I wanted it delivered to her job. The next morning I find out that they canceled the order because wait for it, they sold out of all the baskets on Valentines Day...keep in mind this was a birthday basket. I then was told that things happen and she is trying to make customers happy but no one is satisfied. I then told her that maybe you should put yourself in our shoes, and then you would understand. I then told her if it wasn't for customers you would not have a job. Also I told her if you knew you all were out of baskets you should have updated the website before people spend their hard earned money. This was a huge blow to surprising my daughter for her birthday. I usually order her a cake from nothing bundt cakes, but she was on a diet so I decided to go with a fruit basket. This was my first time using this company and it will be the last time. On top of all of this, they only refunded me 106.00 and did not refund the driver tip of 10.00. I will be calling about this, but now they won't answer the phone. What a huge disappointment!! I ended up just send her some money through cash app. Do better as a business people!!!!!!!
NS
Naqqash Sharif
Feb 18, 2026
1.0
How do I leave a zero for this atrocious store? All the negative reviews are real. Stay away from this store. Ordered a whole day ahead and expected a delivery for our wedding anniversary. I called the store 7 times to check on the “status” but no one picked up. The corporate line is also a joke and they owe me my money and my time. Stay away and let this business shrivel away. Pathetic store.
MM
Megan Madewell
Feb 15, 2026
1.0
These were ordered for Valentine’s Day morning delivery and didn’t arrive until mid-day on February 15th. I completely understand that Valentine’s Day is one of the busiest days of the year and delays can happen, but there was no communication whatsoever about the delivery being pushed to the next day.
What’s harder to overlook is the quality. Several of the strawberries were visibly moldy and clearly not fresh. Regardless of how busy a holiday is, food safety and basic quality standards shouldn’t slip, especially for a gift meant to celebrate a special occasion.
Attempts to contact the store have gone unanswered, which has made the situation even more frustrating.
I would strongly recommend not ordering from this location.
JR
J R
Feb 15, 2026
1.0
I placed a Valentine’s Day order three days ahead of the holiday. This order never arrived and the online status continues to state they’re still creating the order online. I tried to contact this location various ways and they do not answer their phone, email, or anything else.
If you’re seeking peace of mind for an order that you placed, you won’t receive it from this location. I urge you to go anywhere else besides here because this place is not managed properly.
AC
Andrea Collins
Feb 15, 2026
1.0
Spent 200$ on stuff and order got canceled 7 hours later and ruined Valentine’s Day. Every time I try to call the store to get a refund it gives me a different number on google, and no one will answer. DO NOT ORDER FROM HERE
Frequently Asked Questions About Edible Arrangements
What types of products does Edible Arrangements offer?
Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries and dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.
What are the store hours for Edible Arrangements in Austin?
The store is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.
What pickup and delivery options are available at Edible Arrangements?
Available options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does Edible Arrangements offer same-day or quick delivery services?
Yes, Edible Arrangements provides same-day delivery and even one-hour delivery options for your convenience.
What payment methods are accepted at Edible Arrangements?
They accept American Express, Apple Pay, cash, contactless payments, Mastercard, PayPal, and Visa.
Can Edible Arrangements be contacted by phone?
Yes, you can reach them at +1 512-480-5999.
Where is Edible Arrangements located in Austin?
They are located at 507 Pressler St., Ste 500, Austin, TX 78703, USA.
What nearby dining options are available around Edible Arrangements?
Nearby dining includes TNT - Tacos and Tequila for tacos and Liberty Kitchen & Oyster Bar for seafood, perfect for a meal before or after your visit.
Are there fitness or wellness centers near Edible Arrangements?
Yes, there are several such as CYCLEBAR for cycling classes, Massage Envy for massage and spa services, and Pure Bikram Yoga Downtown for yoga.
Which nearby services could be useful when visiting Edible Arrangements?
Services nearby include Downtown Dental Design for dental care and Pixster Photo Booth for event photography, which can complement gifting and special occasions.
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