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A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Numerous customers reported poor customer service, including unresponsive staff, unanswered calls, and lack of communication regarding order status.
Delivery Issues
Many reviews highlighted significant problems with order deliveries, including late deliveries, orders not being delivered at all, and lack of updates on delivery status.
Product Quality
While some customers praised the quality of the arrangements, others expressed disappointment with the products received, stating they did not match expectations.
Staff Helpfulness
A few customers noted positive experiences with specific staff members who provided helpful and friendly service, contrasting with the overall negative feedback.
Store Management
There were mentions of new management making improvements, but many reviews indicated ongoing issues with the store's operations and reliability.
KD
Kelsey Daugherty
4 days ago
1.0
Would give 0 stars if possible.
Have placed and received orders from multiple other Edible Arrangements locations and never had any issues. Our go-to location in Kyle recently closed so we decided to give this store a shot. BIG MISTAKE. My family placed a delivery order online to surprise me for my birthday. It is now two days after the confirmed delivery date and we have received nothing. No delivery and no communication from the store. The cherry on top - several of us have tried calling the store for the past two days, but the phone number says “this store is closed” during normal business hours and then hangs up. Do not order from this store.
MS
Maria Saavedra
Nov 7, 2025
4.0
I was afraid of my order not arriving for my boyfriend’s birthday, cause I read bad reviews, but it did. I got nervous and I called many times, different times a day, and no one ever answered the phone, also the order arrived before the online tracking said it was for delivery. And I ordered what looked like a big flower bouquet with a red bucket, and what I got, the presentation was very different. Saying all this, it was very well done, strawberries were fresh and very delicious, we all really loved it and enjoyed it
KB
ken brownell
Nov 5, 2025
1.0
I ordered a second birthday cake and gift for my Grand Niece and never got a call or notice it wasn't delivered until I checked with my family and found out it was never delivered. Edible corporate needs to revoke their franchise. Looks like it happens a lot with these folks. #ediblearangements
OB
Oshaun Brown
Nov 4, 2025
5.0
Ms Tea was very helpful, she showed me other cool items around the store, and was very polite. Awesome store for gifts , with even better customer service
JU
Jarel Urbina
Oct 24, 2025
1.0
The "surprise gift" for my wife on our 5th anniversary never arrived, I ordered said surprise a week plus a few days before the actual date I wanted it.
The day came, and no surprise arrived. What is the point of ordering a gift ahead of time and not receive it when one is supposed to receive it.
Never Again will I order from this company, this is the second time they do this. Never again I say.
Frequently Asked Questions About Edible Arrangements
What types of products does Edible Arrangements offer?
Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries and dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.
What are the store hours for Edible Arrangements in Austin?
The store is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.
What pickup and delivery options are available at Edible Arrangements?
Available options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does Edible Arrangements offer same-day or quick delivery services?
Yes, Edible Arrangements provides same-day delivery and even one-hour delivery options for your convenience.
What payment methods are accepted at Edible Arrangements?
They accept American Express, Apple Pay, cash, contactless payments, Mastercard, PayPal, and Visa.
Can Edible Arrangements be contacted by phone?
Yes, you can reach them at +1 512-480-5999.
Where is Edible Arrangements located in Austin?
They are located at 507 Pressler St., Ste 500, Austin, TX 78703, USA.
What nearby dining options are available around Edible Arrangements?
Nearby dining includes TNT - Tacos and Tequila for tacos and Liberty Kitchen & Oyster Bar for seafood, perfect for a meal before or after your visit.
Are there fitness or wellness centers near Edible Arrangements?
Yes, there are several such as CYCLEBAR for cycling classes, Massage Envy for massage and spa services, and Pure Bikram Yoga Downtown for yoga.
Which nearby services could be useful when visiting Edible Arrangements?
Services nearby include Downtown Dental Design for dental care and Pixster Photo Booth for event photography, which can complement gifting and special occasions.