Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Numerous customers reported failed deliveries, late arrivals, and lack of communication regarding their orders.
Customer Service
Many reviews highlighted poor customer service, including unresponsive staff, difficulty reaching the store, and lack of follow-up on issues.
Product Quality
While some customers praised the quality of the arrangements, others expressed disappointment with the presentation and freshness of the products.
Staff Performance
A few reviews mentioned helpful and friendly staff, but these were overshadowed by complaints about overall service and management.
JG
Jeremy George
Jan 5, 2026
5.0
⭐⭐⭐⭐⭐
I had a great experience at Edible Arrangements located at 501 Pressler Street, Unit 500, Austin, TX 78703. The service was excellent. Courtney and Kayla were very friendly, professional, and had very efficient service. The store was clean, well organized, and welcoming. Everything went smoothly from start to finish. Definitely check this location out if you’re in the area!
MP
Mia Parton
Dec 22, 2025
1.0
I am shocked. We did 6 orders submitted 10 days ago, promised next day delivery, so we thought we had plenty of time, but kept getting calls to push for delays for one order at atime but non were delivered; they got lost through the shuffle. Now it's too late, and we're left scrambling on what to do since deliveries failed and there is not much time. Not dependable, they seemed under-staffed and inexperienced, unfortunately for the Austin location, as we have good experience in other Cities/ locations. Canceled and waiting for a refund asap so we can find other last-minute solutions that will cost us a lot more.
AP
Anatoliy Pavlishin
Dec 18, 2025
1.0
tried them twice. Both times they failed to deliver (despite charging a delivery fee), citing late fruit deliveries as the reason why the item must be delivered on a different day. can't get ahold of them when calling. Strongly recommend staying away from this location.
AG
Allan Gaitan
Dec 8, 2025
1.0
CONSUMER WARNING: Just use UberEats or Amazon of you're trying to get a delivery SAME DAY. Don't let this company ruin your special occasion. Made my order at 9:30am it never updated on the website, called the store and the store never even began to "craft order" until I called at 12:45pm. Just got my refund because it seems like all the other reviews are right, very unreliable delivery. Unfortunate, because I read a few reviews and still made the choice to engage in business...but never again. Awaiting refund
LC
Lily Clason
Dec 1, 2025
1.0
This store is incredibly unreliable, and this last time is the last straw. Ordered morning of Nov 17 for same day delivery for a time sensitive special occasion, paid extra, pre-paid $15 tip. Got busy and didn't notice until the evening that I never got delivery confirmation :( Called the store early next morning, got voicemail, then got busy with work. Received email confirmation of delivery at 4pm the next day (was supposed to be delivered day before!) but oh well, disappointing but at least it got there a day late. WRONG! It was never actually delivered. Recipient works from home, has cameras, nothing and no one ever came, no neighbors saw anything. I called for a week and a half at all hours and every time voicemail saying the store is closed. I went by the store during business hours - door locked, no one there. No sign. (see photo). Finally called corporate today and they say they will give me a refund... not good enough! 2 weeks of this BS and my recipient still doesn't have a gift! This is not the first time I've had problems with this store either. Last time the order got delivered a day late, and the recipient did not receive the custom card I paid extra for, or any note about who it came from at all. This is not the first time they have gone MIA either. Never again. Other stores in town everything has always been fine, don't know what the problem is with this one. Order at your own peril; I won't be from this store ever again.
Frequently Asked Questions About Edible Arrangements
What types of products does Edible Arrangements offer?
Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries and dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.
What are the store hours for Edible Arrangements in Austin?
The store is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.
What pickup and delivery options are available at Edible Arrangements?
Available options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does Edible Arrangements offer same-day or quick delivery services?
Yes, Edible Arrangements provides same-day delivery and even one-hour delivery options for your convenience.
What payment methods are accepted at Edible Arrangements?
They accept American Express, Apple Pay, cash, contactless payments, Mastercard, PayPal, and Visa.
Can Edible Arrangements be contacted by phone?
Yes, you can reach them at +1 512-480-5999.
Where is Edible Arrangements located in Austin?
They are located at 507 Pressler St., Ste 500, Austin, TX 78703, USA.
What nearby dining options are available around Edible Arrangements?
Nearby dining includes TNT - Tacos and Tequila for tacos and Liberty Kitchen & Oyster Bar for seafood, perfect for a meal before or after your visit.
Are there fitness or wellness centers near Edible Arrangements?
Yes, there are several such as CYCLEBAR for cycling classes, Massage Envy for massage and spa services, and Pure Bikram Yoga Downtown for yoga.
Which nearby services could be useful when visiting Edible Arrangements?
Services nearby include Downtown Dental Design for dental care and Pixster Photo Booth for event photography, which can complement gifting and special occasions.