DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
DeliveryNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.1
585 reviews
5 stars
319
4 stars
125
3 stars
70
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful, while others, particularly management, are criticized for being rude and unprofessional.
Product Selection
Customers appreciate the wide variety of shoes available, but some express disappointment in the limited selection of certain sizes and styles.
Return Policy
Many customers are frustrated with the strict return policy, especially regarding worn items, leading to dissatisfaction and loss of repeat customers.
Store Experience
The store is noted for being clean and organized, but long checkout lines and slow service during busy times are common complaints.
JB
James Baker
Feb 24, 2026
1.0
Goofy manager makes her own rules.
AH
Ather Hashmi
Feb 3, 2026
5.0
Had the pleasure of shopping at DSW Arbor Walk in Austin and had an amazing experience with the staff, especially Kenya and Erica! These two went above and beyond for me and my wife. We're visitors from Dubai and they made our shopping trip so easy, helping us find the perfect products, deals, and even tracked down sizes. Huge thanks to them for making our trip! 😊
MG
Martha Green
Jan 14, 2026
5.0
You don't know what I've been through I came back to DSW Arbor Walk and Angie***** walk me through the process to get shoes repaired via Cobblers Direct. She is Customer Service Jewels. Time, patience, her remembering my having come in before was remarkable. I would gladly drive back to this DSW, because of her professionalism, courtesy a d concern for helping to resolve the issue. She deserves a Raise.
DS
Diana Vanessa Mugica Santiago
Dec 30, 2025
5.0
Daniela was wonderful! She helped me with the shoes i wanted and had a very positive attitude, very fast and respectful.
NC
Nelsi Cabrera
Dec 24, 2025
1.0
Abraham el cajero que me atendió fue lo peor. Que hombre tan arrogante. No ayuda y el cliente es lo que pida no lo que él quiera. No me ayudó en lo que pedí. Y solo por su actitud no compre el producto.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What is DSW Designer Shoe Warehouse and what do they offer?
DSW Designer Shoe Warehouse is a retail store offering over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and a free rewards program.
Where is DSW Designer Shoe Warehouse located?
It is located at 10515 North Mopac Expressway, Shops at Arbor Walk, Austin, TX 78759, US.
What are the regular store hours for DSW Designer Shoe Warehouse?
The store is open Monday to Saturday from 10:00 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
They offer in-store pickup but do not provide delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse offer any curbside services?
No, curbside pickup is not available, but in-store shopping and pickup are offered.
How can customers contact DSW Designer Shoe Warehouse?
Customers can reach them by phone at +1 512-372-8256 or email at info@dswinc.com.
What nearby dining options are available around DSW Designer Shoe Warehouse?
Nearby dining includes Potbelly Sandwich Shop and BJ's Restaurant & Brewhouse, convenient places to eat before or after shopping.
Are there other fashion or accessory stores near DSW Designer Shoe Warehouse?
Yes, nearby stores include Destination XL, DXL Big and Tall, Marshalls, Avenue - Arbor Walk, and dressbarn, offering a variety of clothing and accessories.
What nearby services might customers find useful when visiting DSW Designer Shoe Warehouse?
Nearby services include Sprint Store for mobile phones, Firestone Complete Auto Care for automotive needs, and Arbor Nail Bar for beauty services.
Brand Certified Facts from DSW Designer Shoe Warehouse
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Certified March 01, 2026Yext Knowledge Graph
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