Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
10515 North Mopac Expressway, Austin, TX
78759, United States
Hours
Reviews
4.1
581 reviews
5 stars
315
4 stars
125
3 stars
70
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior from management.
Product Selection
Customers appreciated the wide variety of shoes available, although some noted poor selection in specific categories like men's shoes.
Return Policy
Many customers expressed frustration with the strict return policy, particularly regarding worn items, leading to dissatisfaction.
Store Experience
The store was described as clean and organized, but long checkout lines and slow service were common complaints.
- DSDiana Vanessa Mugica SantiagoDec 30, 20255.0Daniela was wonderful! She helped me with the shoes i wanted and had a very positive attitude, very fast and respectful.
- NCNelsi CabreraDec 24, 20251.0Abraham el cajero que me atendió fue lo peor. Que hombre tan arrogante. No ayuda y el cliente es lo que pida no lo que él quiera. No me ayudó en lo que pedí. Y solo por su actitud no compre el producto.
- LGLady D GentDec 18, 20255.0Bought a pair of Ugg boots. They keep one on display and the other in the back. When the lady helping me brought the other shoe, she noticed they didn't exactly match in shade and went and got another boot that more closely matched. And they were on sale!
- LPLEANNE PUGHDec 11, 20251.0Bought shoes and tights for my grandkids. Opened the tights and could tell they were too big. Took them back and was informed they dont accept returns on tights. This is not covered by cashiers or print at the checkout. I would have NOT purchased them there if I knew they would not be returnable. Buyer beware.
- HNHaley NorvellDec 7, 20251.0The opening manager was unprofessional on 12/7/2025 at 11:30am. I ordered a pair of shoes online with the cyber Monday discount and went in to exchange 2 pairs of boots that I was sent that were BOTH defective. She told me she would not honor the discount and didn’t offer me any help to try and get an exchange for boots that I cannot wear. Extremely rude, dismissive, and unprofessional. I will never come to this store again. Customer service is terrible and they will not offer any assistance.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What is DSW Designer Shoe Warehouse and what do they offer?
DSW Designer Shoe Warehouse is a retail store offering over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and a free rewards program.
Where is DSW Designer Shoe Warehouse located?
It is located at 10515 North Mopac Expressway, Shops at Arbor Walk, Austin, TX 78759, US.
What are the regular store hours for DSW Designer Shoe Warehouse?
The store is open Monday to Saturday from 10:00 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
They offer in-store pickup but do not provide delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse offer any curbside services?
No, curbside pickup is not available, but in-store shopping and pickup are offered.
How can customers contact DSW Designer Shoe Warehouse?
Customers can reach them by phone at +1 512-372-8256 or email at info@dswinc.com.
What nearby dining options are available around DSW Designer Shoe Warehouse?
Nearby dining includes Potbelly Sandwich Shop and BJ's Restaurant & Brewhouse, convenient places to eat before or after shopping.
Are there other fashion or accessory stores near DSW Designer Shoe Warehouse?
Yes, nearby stores include Destination XL, DXL Big and Tall, Marshalls, Avenue - Arbor Walk, and dressbarn, offering a variety of clothing and accessories.
What nearby services might customers find useful when visiting DSW Designer Shoe Warehouse?
Nearby services include Sprint Store for mobile phones, Firestone Complete Auto Care for automotive needs, and Arbor Nail Bar for beauty services.