Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
10515 North Mopac Expressway, Austin, TX
78759, United States
Hours
Reviews
4.1
572 reviews
5 stars
309
4 stars
126
3 stars
70
2 stars
21
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for being rude or unprofessional.
Product Selection
Customers appreciate the wide variety of shoes available, but some express disappointment with the limited selection of certain sizes and styles.
Return Policy
Many customers are frustrated with the strict return policy, particularly regarding worn shoes, leading to dissatisfaction and loss of future business.
Store Experience
The store is generally described as clean and organized, but there are complaints about long wait times at checkout and inadequate staffing.
Pricing
While some customers find good deals, others feel that prices are high for the quality of shoes offered.
- WWWes WilliamsNov 9, 20254.0Shoe choice is broad and good quality worth reasonable prices. Don't expect any help but the store kept decently in order
- CCChelsea CollieNov 7, 20252.0I went there today to get a purse. I remember they Used to have a very big purse collection. But now they barely have anything. The line was very long to check out as well. This place has gone downhill like so many other places.
- BCBrad CollardNov 2, 20255.0My wife's favorite shoe store. Wish they had a sports bar inside for the guys.
- MMMoOct 30, 20255.0I walked in and was helped promptly by the kindest store clerk by the name of Ashaya. She walked from the front all the way to the back of the store to make sure I had the exact shoes I was looking for. She had the best energy! Thanks to her my wife is stylin 🪄
- ELEmilio Q LozanoOct 23, 20251.0They don’t have a return policy. Only wore the shoes once and wanted to return them or switch them for a different pair that would be comfortable. But because I wore them they said I can’t return them and the actual pair I want u would have to order online.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What is DSW Designer Shoe Warehouse and what do they offer?
DSW Designer Shoe Warehouse is a retail store offering over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and a free rewards program.
Where is DSW Designer Shoe Warehouse located?
It is located at 10515 North Mopac Expressway, Shops at Arbor Walk, Austin, TX 78759, US.
What are the regular store hours for DSW Designer Shoe Warehouse?
The store is open Monday to Saturday from 10:00 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
They offer in-store pickup but do not provide delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse offer any curbside services?
No, curbside pickup is not available, but in-store shopping and pickup are offered.
How can customers contact DSW Designer Shoe Warehouse?
Customers can reach them by phone at +1 512-372-8256 or email at info@dswinc.com.
What nearby dining options are available around DSW Designer Shoe Warehouse?
Nearby dining includes Potbelly Sandwich Shop and BJ's Restaurant & Brewhouse, convenient places to eat before or after shopping.
Are there other fashion or accessory stores near DSW Designer Shoe Warehouse?
Yes, nearby stores include Destination XL, DXL Big and Tall, Marshalls, Avenue - Arbor Walk, and dressbarn, offering a variety of clothing and accessories.
What nearby services might customers find useful when visiting DSW Designer Shoe Warehouse?
Nearby services include Sprint Store for mobile phones, Firestone Complete Auto Care for automotive needs, and Arbor Nail Bar for beauty services.