Windsor

Reviews

• DP

  Delilah Perez

  Oct 26, 2025
  5.0
  I came with my daughter to look for a formal dress for an event she is attending. Stephanie Helped us out choose the perfect dress with the perfect heels!!! They were pretty busy & she was multi-tasking helping another girl but she checked up on us & managed to help us out too!!! Good customer service is rare now in days. Will definitely be coming back to this location!!
• ML

  Maria Lopez-Jones

  Oct 4, 2025
  1.0
  I walked in to do an online return, and the girl handling it never greeted me or said a single word or never made eye contact. I had to ask for my return receipt, and she rudely said, “It’s emailed,” while doing something else. Very poor customer service.
• KR

  kennisha russell

  Oct 17, 2021
  1.0
  Came into this store today to find a specific dress for my niece. After she put on the dress and came out I noticed an employee standing directly in front of the mirror and asked her to step aside so that she could see how she looked. Her name was Arosa, pink cropped shirt, jeans, beach wave brown hair right past the shoulders. She was rude and very unprofessional. The employee ignored me and turned around. I asked her again and she told me that she could look at herself in the fitting room( which is a 3 by 4 space with dim lighting) and turn around again. I was so upset that I had to ask the manager for her name. Just an FYI for your company, maybe you should find more fashion-forward employees that would know to get a full picture of how you look in a full-length dress, you must stand a short distance away in a well-lit space in from of a full-length mirror. And to add insult to injury there was this Hispanic man, with a blue button-down collar shirt, khaki cargo shorts, and black glasses was standing directly in the entrance with his arms folded watching all the young girls try on and model their dresses. VERY creepy!!! Worst experience ever at a Winsor store!

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