Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Arlington, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
2,119 reviews
5 stars
1,244
4 stars
482
3 stars
208
2 stars
63
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for being helpful and friendly, while others were reported as rude and unprofessional.
Product Quality
Customers appreciated the variety and quality of products, especially in clothing and jewelry, but some expressed dissatisfaction with the authenticity of jewelry.
Sales and Promotions
Many customers enjoyed the sales and promotions offered, noting good prices and deals, particularly during back-to-school shopping.
Store Conditions
Concerns were raised about the cleanliness of the store and the need for maintenance, such as fixing escalators and improving checkout efficiency.
Shopping Experience
Overall shopping experience varied; some found it easy and enjoyable, while others faced issues with long wait times and difficulty finding assistance.
- NNNellyNov 13, 20255.0Food service
- DCDeisy CastilloNov 11, 20255.0Excelentes productos a buen precio y excelente servicio
- SHSusana HernandezNov 7, 20255.0Had a wonderful experience with an amazing cashier , it was her first day and she was killing it she was doing an amazing job and got it done fast and quick! , they need more people like that on their team !
- JSJessica SmithNov 5, 20255.0My family and I went in for a couple of things, while checking out there was this very helpful cashier, her name was Lily she was telling us it was her very first day ! , While being the only cashier with a line she was still able to took time but be fast with it and made our experience amazing.
- IIItstheedgeOct 18, 20254.0I love Jcpenney for their selection, sales, prices and coupons. Absolutely awesome. I just wish they'd fix the escalator and have clean bathrooms as well as dressing rooms.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Arlington, TX?
JCPenney offers a wide variety of products including men’s, women’s, and kids’ apparel, footwear, jewelry, accessories, home furniture, and beauty products such as skincare and makeup.
What are the opening hours for JCPenney at The Parks Mall in Arlington?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Arlington offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customers.
Can I pay with a credit card at JCPenney and which types are accepted?
Yes, JCPenney accepts various payment methods including American Express, Discover, MasterCard, Visa, and checks.
Is the JCPenney store in Arlington wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Does JCPenney Arlington have in-store shopping and in-store pickup available?
Yes, the store supports both in-store shopping and in-store pickup services.
Where is JCPenney located in Arlington, TX?
JCPenney is located at 3851 S Cooper St inside The Parks Mall in Arlington, Texas, 76015.
Are there any nearby stores where I can find children’s clothing near JCPenney?
Yes, nearby children’s clothing stores include Carter's and OshKosh B'Gosh located within The Parks Mall.
What dining options are available near JCPenney in The Parks Mall?
Near JCPenney, you can enjoy dining at The Cheesecake Factory for desserts and meals, Panda Express for Asian cuisine, Sonic Drive-In for burgers and fast food, Paciugo for gelato, and Charleys Philly Steaks for cheesesteaks and sandwiches.
Are there beauty and cosmetic stores close to JCPenney Arlington?
Yes, nearby beauty and cosmetic stores include Sephora, The Salon by Instyle inside JCPenney, and the Disney Store for gifts and beauty products.