Brand Certified
JCPenney
4.1(1043 reviews)
Certified by JCPenney • Mar 08, 2026
Business Details
7701 W I-40, Amarillo, TX
79121, United States
Certified by JCPenney • Mar 08, 2026
(806) 355-7241
Certified by JCPenney • Mar 08, 2026
https://www.jcpenney.com/locations/tx/amarillo/clothing-stores-amarillo-tx-2169.html
Certified by JCPenney • Mar 08, 2026
About
Certified by JCPenney • Mar 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Amarillo, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 08, 2026
Hours
Certified by JCPenney • Mar 08, 2026
Reviews
4.1
1,043 reviews
5 stars
530
4 stars
268
3 stars
129
2 stars
43
1 star
73
- DMDavid MaasDec 16, 20252.0Special after hours event. Coupons of 30 to 50% off. Like all JCP coupons it is shorter to list what is acceptable then what is not. Bad experience.
- EWErin WeberDec 14, 20254.0PLEASE check that you've gotten a receipt when you check out! Seems the associate forgot to put the receipt in my bag and they have no way to resolve it. I assumed it was in the bag because I saw her put paper into the bag but it was just sales coupons. I came in as soon as I noticed (2 days after transaction) to try to get a receipt. They could not look up the transaction with my card or rewards account, although it has posted as pending to my card. The website says returns without a receipt might be eligible for JCPenney Merchandise card but apparently not at this store. Disappointed - I bought clothes for my husband for Christmas and we will have no way to exchange or return. They were nice at the store but it's unfortunate that they couldn't do anything. I may try going to a JCPenney when I'm back home (traveling for work) - maybe I will have better luck.
- JRJamie RodriguezDec 12, 20251.0Do not shop here. You will not be able to return any item without your receipt. They will say they can look it up with your card, but they will not find it. Save yourself the headache and shop elsewhere.
- GDGerry DavisonDec 8, 20254.0One of the larger chains in Amarillo, often some awesome bargains in their clearance section.
- TNTom NelsonNov 20, 20252.0I was needing to buy a white dress shirt, tab collar, french cuffs. I looked for about 15 minutes and finally a young lady asked if I needed help. Told her what I needed… I think I lost her at French cuffs. So, Men’s Warehouse for the win
Frequently Asked Questions About JCPenney
What types of products does JCPenney Amarillo offer?
JCPenney Amarillo offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the JCPenney Amarillo store hours?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney Amarillo offer curbside pickup?
Yes, JCPenney Amarillo offers curbside pickup as well as in-store shopping.
What payment methods are accepted at JCPenney Amarillo?
JCPenney Amarillo accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney Amarillo accessible for wheelchair users?
Yes, the store has a wheelchair-accessible entrance.
Where is JCPenney Amarillo located?
It is located at 7701 W I-40, Ste 600, within Westgate Mall in Amarillo, TX 79121.
What popular stores are located near JCPenney Amarillo in Westgate Mall?
Nearby stores include Sephora inside JCPenney, Dallas Cowboys Pro Shop, Hollister Co., and James Avery Artisan Jewelry.
How can customers combine visits to JCPenney and nearby places for a shopping day?
Customers can shop at JCPenney for apparel and home goods, then visit nearby stores like Sunglass Hut for eyewear, or finish with entertainment at Amarillo PREMIERE 6 Westgate Mall cinema.
Is there a beauty store near JCPenney Amarillo where I can find skincare and makeup?
Yes, Sephora inside JCPenney offers a wide selection of beauty and skincare products conveniently located within the same mall.
How can I contact JCPenney Amarillo for customer service?
You can call the main phone number at +1 806-355-7241 or toll-free at +1 800-322-1189. Additionally, visit their website at https://www.jcpenney.com/locations/tx/amarillo/clothing-stores-amarillo-tx-2169.html for more info.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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