I was in the store, and I am usually not a complainer at all. But I was so irritated. We got our items and waited in store in line for 10 minutes. Waiting in line was not the frustrating part. The frustrating part was watching 4 employees (girls) stand around laughing and talking and doing absolutely nothing while leaving the new girl at the register alone. I felt so bad for her. She was struggling and didn’t know how to add coupons and the employees kept getting mad cuz she had to keep calling someone for help. You can tell the mean girls club works there. I’m sure the manager plays favorites. There is absolutely no reason those girls could not get on a register and help her get the line down. Do better AE!
KC
Krystal Castillo
Jun 17, 2020
1.0
(Worst customer service) Never got my order, and I paid a lot of money. Called multiple times for an update and they were all extremely rude and said that I had to wait.Got two emails that my order got delayed and then later found out that my entire order had expired without letting me know and I still don’t get my money back till their temporary hold goes away. Do not order from them. They rip you off.
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