Brand Certified
American Eagle & Aerie
4.2(402 reviews)
Certified by American Eagle & Aerie • Mar 01, 2026
Business Details
820 West Stacy Road, Allen, TX
75013, United States
Certified by American Eagle & Aerie • Mar 01, 2026
(972) 678-2780
Certified by American Eagle & Aerie • Mar 01, 2026
https://storelocations.ae.com/us/tx/allen/02282-820-west-stacy-road.html
Certified by American Eagle & Aerie • Mar 01, 2026
About
Certified by American Eagle & Aerie • Mar 01, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.
Live your life in AE. #AEJeans
Details
- DeliveryNot available
- Curbside pickupAvailable
Location
Certified by American Eagle & Aerie • Mar 01, 2026
Hours
Certified by American Eagle & Aerie • Mar 01, 2026
Reviews
4.2
402 reviews
5 stars
245
4 stars
85
3 stars
30
2 stars
11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude and unprofessional.
Store Organization
Several customers noted that the store was well-organized and clean, but others mentioned disorganization in clearance sections.
Product Selection
Customers appreciated the variety of clothing options and good deals, although some expressed disappointment in the lack of size selection.
Checkout Experience
Many reviews highlighted long wait times at checkout due to insufficient staff, leading to frustration among customers.
- TCTaty CamposFeb 3, 20265.0Me compré dos pantalones vaqueros, en promoción, el segundo estaba 50% del valor. Muy buena promoción.
- KMKelsey McFarlandJan 31, 20265.0They have the BEST clearance and selection and the store is always well organized and clean. Shoutout to Kaylee for going above and beyond to help me find what I wanted!
- PPPyke PonyJan 30, 20261.0Dennis kept complaining about how many clothes he had to scan from us and how he would drag the transaction so it could be closer to his time to get out. He didn’t know how to do anything and kept asking from help from others. We grabbed clothes from clearance and he would keep arguing that there was no % off on the clothes, but when someone with more experience came she applied the proper discounts and finished our transaction in a few minutes. It took him a good 20 minutes just to scan 5 things. He would look at how many clothes were left and complain that he would need more than 3 bags just for our clothes. It’s better for the store that we buy more and all we heard is him crying about how he has assignments to do. The other ladies were happy to help where he would keep crying to every question we had about different sizes or prices. Actually disgusting behavior, this is not how you treat customers who are willing to shop and buy good amounts of clothes from your store.
- JPJay ParkJan 30, 20261.0Dennis was at the register and he complained the whole time he checked out our clothing saying "it was a monstrosity". Purchasing clothes with this poor customer service sure is. We wont be coming back since our spending money here and purchasing many products is such a bother.
- LSLaTasha SavageJan 26, 20265.0This store has great customer service. I order online and return items that don't fit, or work out. Never have issues.
Frequently Asked Questions About American Eagle & Aerie
What products can I find at American Eagle & Aerie in Allen, TX?
You can find a variety of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the store hours for American Eagle & Aerie at Allen Premium Outlets?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does American Eagle & Aerie in Allen support in-store pickup or curbside pickup?
Yes, American Eagle & Aerie offers in-store pickup and curbside pickup services at this location.
What payment methods are accepted at American Eagle & Aerie in Allen, TX?
Payments can be made using Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is American Eagle & Aerie located in Allen, Texas?
The store is located at 820 West Stacy Road, Suite 260, inside Allen Premium Outlets, Allen, TX 75013.
Is the American Eagle & Aerie store open on major holidays?
The store has special holiday hours; for example, it is open 11:00 AM to 7:00 PM on November 23, 2025, closed on November 27, open 6:00 AM to 9:00 PM on November 28, and closed on December 25, 2025.
What nearby stores can I visit along with American Eagle & Aerie at Allen Premium Outlets?
Nearby stores include Tommy Bahama Outlet, The Children's Place, LOFT Outlet, Ann Taylor Factory Store, THE LIMITED - Outlet, Famous Footwear, rue21, Vans Outlet, ASICS, Oakley, Puma, Hurley, and Rack Room Shoes among others, offering a wide range of clothing, shoes, and accessories.
Are there food options near American Eagle & Aerie in Allen Premium Outlets?
Yes, nearby dining options include Great Steak, New York Pizza and Pints, Great American Cookies, and Fatburger & Buffalo's Express.
What hotels are close to the American Eagle & Aerie store in Allen, TX?
Nearby accommodations include Hilton and Hampton Inn & Suites-Dallas Allen, providing convenient lodging options for shoppers.
Where can I get beauty and nail services near American Eagle & Aerie in Allen?
Beauty and nail services near the location include Perfect Ten Nail Spa and Organic Nail Spa, ideal for a relaxing experience before or after shopping.
Brand Certified Facts from American Eagle & Aerie
This information is certified by American Eagle & Aerie and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website