Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Abilene, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
791 reviews
5 stars
416
4 stars
188
3 stars
108
2 stars
33
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and long wait times.
Store Conditions
Several reviews mentioned issues with cleanliness, particularly in the bathrooms, and uncomfortable temperatures in the store.
Product Selection
Customers expressed disappointment with the limited selection of clothing, especially for juniors and big and tall sizes, while others appreciated the variety of deals available.
Checkout Experience
Many customers noted long lines and insufficient cashiers during busy times, leading to frustration.
Sales and Deals
Positive remarks highlighted great sales and discounts, with customers frequently mentioning good prices on merchandise.
- GMGuadalupe MarquezDec 11, 20251.0I went INSIDE the store to pick up my order and the line had 12-15 people waiting and only ONE cashier!!! That’s absolutely ridiculous! JC Pennys SHOULD have been better prepared for customers and not have to wait 45-1 hours for a pick up!! Yes, I left! I didn’t pick up my order, maybe tomorrow!
- RRReginaDec 7, 20251.0JC Penny at South Park Mall needs to completely change women’s clothing styles. It’s been years since I’ve been shopping here but the only thing that changed is material color. They have horrible clothes. Same for shoes they are the same style just different colors horrible shoes. They do have great deals I’ll give them that.
- JHJuan HowzeOct 16, 20251.01110 and people are wanting in to shop, yet doors are locked and employees are no where to be seen. What a joke.
- ECEdgar COct 6, 20255.0❣️
- JMJody MorrisSep 13, 20255.0The cashier Lou Ann was kind efficient and knowledgeable.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Abilene, TX?
JCPenney offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney in Abilene?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is curbside pickup available at JCPenney in Abilene?
Yes, JCPenney offers curbside pickup at this location for your convenience.
What payment options are accepted at JCPenney Abilene?
They accept American Express, Discover, MasterCard, Visa, and checks.
Does JCPenney in Abilene have wheelchair accessible entrances and public restrooms?
Yes, the store provides a wheelchair accessible entrance and has public restrooms available.
Can I shop online or order retail products via an app for JCPenney?
Yes, you can order retail products through the JCPenney App available on the Apple App Store or through their website.
Where is JCPenney located in Abilene, TX?
JCPenney is located inside the Mall Of Abilene at 4310 Buffalo Gap Rd, Abilene, TX 79606.
Which nearby attractions can I visit before or after shopping at JCPenney in Mall Of Abilene?
You can enjoy the Mall Of Abilene Playground nearby, or check out EntertainMART for video games and music, and the Abilene Public Library South Branch for a quiet visit.
Are there dining options close to the JCPenney store in Abilene?
Yes, nearby dining options include Aris Cafe for casual meals, Dippin' Dots for ice cream treats, and The Spaghetti Warehouse for Italian cuisine.
What nearby stores offer complementary shopping experiences to JCPenney at Mall Of Abilene?
Nearby stores include Spencer's for gifts and souvenirs, Shoe Dept. Encore for footwear, and Samuels Jewelers for jewelry and repairs.