Brand Certified
JCPenney
4.1(796 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
4310 Buffalo Gap Rd, Abilene, TX
79606, United States
Certified by JCPenney • Mar 01, 2026
(325) 695-2100
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tx/abilene/clothing-stores-abilene-tx-485.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Abilene, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
796 reviews
5 stars
418
4 stars
188
3 stars
109
2 stars
33
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and long wait times.
Product Selection
Customers expressed dissatisfaction with the limited selection of clothing, particularly for regular-sized men and junior clothing.
Store Conditions
Several reviews mentioned issues with store cleanliness, temperature, and long checkout lines, indicating a need for better management.
Sales and Deals
Many customers appreciated the great deals and sales available, highlighting this as a positive aspect of shopping at JCPenney.
- KWKade WesterFeb 16, 20261.0Went in to get a new watch. When asked, Kayleigh had seemingly no idea what she was doing and was very impatient and rude.
- CWCameron WilliamsFeb 8, 20261.0Gail was so rude she wanted to have an attitude about the price being on Clarence and like we said it was, she shook her head the whole time walking over to double check the price just to have to mark it down, complaining about having to do your job is wild. Ms Gail needs to find another job because retail definitely isn’t her strong suit.
- TGTiffanie GreenFeb 8, 20265.0One of the managers I talked to was Christina and she was pleasant to talk. She chatted with me in the custom jewelry section and then later she talked to my dad! She had a nice smile and she just pleasant!
- ABAshley BundrickJan 21, 20265.0Thankful for the staff for taking the time to look into product for me and assistance with ordering some items. Thankyou to Gail for all your help 😊
- PGPrissydel GJan 14, 20263.0Not much for regular sized men. Lots of big and tall.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Abilene, TX?
JCPenney offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney in Abilene?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is curbside pickup available at JCPenney in Abilene?
Yes, JCPenney offers curbside pickup at this location for your convenience.
What payment options are accepted at JCPenney Abilene?
They accept American Express, Discover, MasterCard, Visa, and checks.
Does JCPenney in Abilene have wheelchair accessible entrances and public restrooms?
Yes, the store provides a wheelchair accessible entrance and has public restrooms available.
Can I shop online or order retail products via an app for JCPenney?
Yes, you can order retail products through the JCPenney App available on the Apple App Store or through their website.
Where is JCPenney located in Abilene, TX?
JCPenney is located inside the Mall Of Abilene at 4310 Buffalo Gap Rd, Abilene, TX 79606.
Which nearby attractions can I visit before or after shopping at JCPenney in Mall Of Abilene?
You can enjoy the Mall Of Abilene Playground nearby, or check out EntertainMART for video games and music, and the Abilene Public Library South Branch for a quiet visit.
Are there dining options close to the JCPenney store in Abilene?
Yes, nearby dining options include Aris Cafe for casual meals, Dippin' Dots for ice cream treats, and The Spaghetti Warehouse for Italian cuisine.
What nearby stores offer complementary shopping experiences to JCPenney at Mall Of Abilene?
Nearby stores include Spencer's for gifts and souvenirs, Shoe Dept. Encore for footwear, and Samuels Jewelers for jewelry and repairs.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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