Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Abilene, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
788 reviews
5 stars
415
4 stars
188
3 stars
109
2 stars
32
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and long wait times.
Store Conditions
Several reviews mentioned the store being hot and uncomfortable, with complaints about cleanliness in areas like the bathroom.
Product Availability
Customers noted a good selection of merchandise and great sales, but some expressed disappointment over limited stock and specific sizes.
Checkout Experience
Many customers experienced long lines and a lack of open registers, leading to frustration during checkout.
Management Issues
There were complaints regarding management's responsiveness to customer concerns and employee treatment, impacting overall customer satisfaction.
- JHJuan HowzeOct 16, 20251.01110 and people are wanting in to shop, yet doors are locked and employees are no where to be seen. What a joke.
- ECEdgar COct 6, 20255.0❣️
- JMJody MorrisSep 13, 20255.0The cashier Lou Ann was kind efficient and knowledgeable.
- CMCrystal MckinneyJun 25, 20255.0Love this store. They always have good deals and I think if you go and sign up on their app, they give you coupons too like 20 percent off or something, not positive but I think so. I do know they have good deals and sales tho. Lots of clothes and different things to shop for :)
- LMLorie MeansJun 7, 20254.0Sometimes, the employees are rude and slow . I would not normally complain, but it seems to be super hot in the store :( I would do more online shopping, they charge to ship from store to store! Idk
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Abilene, TX?
JCPenney offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney in Abilene?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is curbside pickup available at JCPenney in Abilene?
Yes, JCPenney offers curbside pickup at this location for your convenience.
What payment options are accepted at JCPenney Abilene?
They accept American Express, Discover, MasterCard, Visa, and checks.
Does JCPenney in Abilene have wheelchair accessible entrances and public restrooms?
Yes, the store provides a wheelchair accessible entrance and has public restrooms available.
Can I shop online or order retail products via an app for JCPenney?
Yes, you can order retail products through the JCPenney App available on the Apple App Store or through their website.
Where is JCPenney located in Abilene, TX?
JCPenney is located inside the Mall Of Abilene at 4310 Buffalo Gap Rd, Abilene, TX 79606.
Which nearby attractions can I visit before or after shopping at JCPenney in Mall Of Abilene?
You can enjoy the Mall Of Abilene Playground nearby, or check out EntertainMART for video games and music, and the Abilene Public Library South Branch for a quiet visit.
Are there dining options close to the JCPenney store in Abilene?
Yes, nearby dining options include Aris Cafe for casual meals, Dippin' Dots for ice cream treats, and The Spaghetti Warehouse for Italian cuisine.
What nearby stores offer complementary shopping experiences to JCPenney at Mall Of Abilene?
Nearby stores include Spencer's for gifts and souvenirs, Shoe Dept. Encore for footwear, and Samuels Jewelers for jewelry and repairs.