Business Details
About
Thrift StoreDonations Center
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
371 reviews
5 stars
218
4 stars
81
3 stars
40
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the store for being clean and well-organized.
Customer Service
Many reviews highlighted friendly and helpful staff, although there were some negative experiences reported.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices, feeling that some items were overpriced for a thrift store.
Product Variety
The store was noted for having a good selection of items, though some customers felt the inventory had decreased.
Checkout Experience
Long checkout lines and slow service were mentioned as areas needing improvement.
- HHHADESNov 7, 20255.0Every time I found something new 💯
- CJChris JerrellNov 4, 20255.0Clean, organized, friendly 👌
- AHAmy HernandezOct 4, 20255.0GOOD WILL EMPLOYEES was VERY Friendly.
- CHClaudette HernandezSep 12, 20255.0Great sale and fantastic customer service.
- DSDestiny SimonaJul 15, 20255.0well organized! a super kind old man with lovely, curly blonde hair works there!
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What are the store hours for Goodwill Retail Store in Union City, TN?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is Goodwill Retail Store located?
It is located at 1430 S. 1st St., Union City, TN 38261-5623.
What payment options are accepted at Goodwill Retail Store?
Goodwill Retail Store accepts Apple Pay, cash, Discover, Mastercard, and Visa.
Does Goodwill Retail Store have wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
Can I return items at Goodwill Retail Store?
Items can be returned for store credit within 3 days of purchase with a receipt.
How should I decide what items to donate to Goodwill?
Follow the "One-Year Rule": if an item has not been worn, used, or played with in the past year, it is likely ready to be donated.
How can nearby public transit or local businesses help me visit Goodwill Retail Store?
Nearby businesses like Ollie's Bargain Outlet and Big Lots provide recognizable landmarks, making it easier to locate the Goodwill Retail Store in Union City.
Are there any nearby places where I can combine errands with visiting Goodwill Retail Store?
Yes, you can visit nearby spots such as Speedwash America for laundry services or Hamilton-Ryker for employment assistance while shopping at Goodwill Retail Store.
What nearby dining options are available around Goodwill Retail Store?
Nearby restaurants include Godfather's Pizza Express, Subway, and Wendy's where you can enjoy a meal before or after your visit.
How does supporting Goodwill Retail Store benefit the community?
Proceeds from donated items sold at Goodwill help fund job training services and programs, supporting employment for people with disabilities and disadvantages in Middle Tennessee.