Business Details
About
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Springfield, TN or call us at (615) 382-5913 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
396 reviews
5 stars
196
4 stars
95
3 stars
55
2 stars
23
1 star
27
What are people saying?
AI-generated from recent customer reviews
Store Condition
Customers frequently noted that the store was messy, disorganized, and in need of maintenance, with dirty dressing rooms and empty shelves.
Staffing Issues
Many reviews highlighted a lack of staff, leading to long wait times at checkout and insufficient assistance on the sales floor.
Customer Service
While some customers praised the helpfulness of individual staff members, others reported negative experiences with rudeness or lack of attention.
Product Availability
Several customers expressed disappointment with the limited selection of sizes and styles, particularly in men's and children's clothing.
Pricing and Sales
Customers appreciated the sales and discounts available, but many felt that regular prices were too high.
- TYThomas YoungNov 16, 20255.0Very helpful employees.
- BFBrenda FullerNov 5, 20251.0Went to Belk's to find a shirt for my new job. I have never entered a store that looks like this. I worked for Sears for years and I would have died if my District Mgr came in and saw this plus being fired. I could not find one dress shirt in that store. Just shocked to have that great of a sale and hear customers were talking how the store looked.
- TMT MSep 19, 20251.0Ah I hate to post this but this store needs help! I don’t know if they need to increase their pay to get employees or what but I hope that this is seen by the right people to make a difference. I would love to shop here. I stop in semi regularly to try to but I get so overwhelmed by the disarray as soon as I walk in. It is always a mess - clothes are never organized, on the floor, thrown on the shelves & racks, etc… it’s so disappointing because there are really cute & beautiful items but it makes me incredibly anxious just to be here that I can’t even shop! Springfield is growing & this could be such a great store for the area. Please corporate - send help, increase wages, something!!
- DBDede BitesSep 10, 20251.0I recently visited the Springfield Belk with the intention of purchasing a perfume. Unfortunately, my experience was disappointing. Although the store was not busy, I waited several minutes at the perfume counter without being greeted or offered assistance, even though an employee was present and appeared to notice me. Additionally, I was surprised to see that all perfume samples were locked away, which made it difficult to explore options on my own. With limited time to shop, this made the process frustrating and ultimately unproductive. I truly value good customer service and accessibility when making a purchase decision, especially with items like fragrance. I hope management will consider improving attentiveness at the counter and making the sampling process more customer-friendly, as these changes would make shopping at Belk a much more enjoyable experience.
- BPBailey PadgettAug 29, 20251.0Came in to shop and when I went to checkout there was only one single person working the entire store on a Friday afternoon. There were 10 people waiting to check out and probably about 50 people in the store. It is completely criminal that the manager, Evan Brown, let this happen. It's plain unsafe to have one person working a huge department store. This manager should be fired. The store should be closed if there aren't enough people to staff it.
Frequently Asked Questions About Belk
What are the regular store hours for Belk in Springfield, TN?
Belk is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does Belk offer in-store and curbside pickup options?
Yes, Belk offers both in-store pickup and curbside pickup services for customer convenience.
What types of products can I find at Belk in Springfield?
You can find a wide range of products including women’s, men’s, and kids clothing, accessories, shoes, home decor, beauty and jewelry items.
Which major brands are available at the Belk store?
Belk carries brands such as Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Lancôme, Levi's, and L’OREAL among others.
What payment methods does Belk accept?
Belk accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is the Belk store in Springfield wheelchair accessible?
Yes, Belk features a wheelchair accessible entrance and parking for customers.
Can I contact Belk by email for customer support?
Yes, you can reach Belk customer care at belk_customer_care@belk.com.
What nearby discount stores can I visit around Belk?
Nearby discount stores include Ollie’s and Big Lots, which are great places to visit for additional savings.
Are there nearby dining options if I want to eat before or after shopping at Belk?
Yes, nearby restaurants include Ponderosa Steakhouse, Ichiban Japanese Restaurant, and tacos el gordo food truck, perfect for a meal during your shopping trip.
How can nearby stores like Goodwill and Shoe Show complement my shopping experience at Belk?
Goodwill offers thrift and consignment shopping nearby, while Shoe Show provides a variety of shoes and fashion accessories you might want to explore after visiting Belk.