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Goodwill Retail Store

3.9
(374 reviews)

Business Details

201 S. Lowry St., Smyrna, TN
37167-3007, United States
(615) 346-1801
http://giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
201 S. Lowry St., Smyrna, TN
37167-3007, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

3.9
374 reviews
5 stars
183
4 stars
71
3 stars
51
2 stars
20
1 star
49
  • DM
    Donna Mcdaniel
    Mar 31, 2026
    1.0
    I don't like goodwill they are a rip off place, i go to city thrift so much better prices
  • RR
    Robbin
    Feb 26, 2026
    5.0
    The workers are friendly and nice
  • GY
    Germaine Yohng
    Dec 11, 2025
    5.0
    Gud places to shoo
  • KD
    Katie Warrick - Durham
    Dec 9, 2025
    5.0
    Becca was so nice and help me find kids section and took extra steps with suggesting this cute outfit for my baby . We need more employees like her!
  • BA
    Brad Austin
    Nov 16, 2025
    1.0
    Please do not waste your $ @ Goodwill. They are a way to High on there Prices . We bought some Used shorts there . So went to Walmart and bought Brand New Shorts for the Same Price @Goodwill . Now they ask you to Donate more $ when you check out now . Plus now they Will not give you a Bag for the things you buy there . They will Sell you a Bag . They even make you take off your own hangers now . Please do not give them your $$ .

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

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Certified April 26, 2026Yext Knowledge Graph
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