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Goodwill Retail Store

4.0
(359 reviews)

Business Details

108 Lane Pkwy., Shelbyville, TN
37160-3245, United States
(931) 680-6883
http://giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
108 Lane Pkwy., Shelbyville, TN
37160-3245, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

4.0
359 reviews
5 stars
194
4 stars
73
3 stars
41
2 stars
17
1 star
34
  • WC
    Wallace Chambers
    4 days ago
    5.0
    Lots of clothes.
  • MT
    Melissa Terry
    6 days ago
    1.0
    Did not end up purchasing what I selected there was a long line at checkout with one employee manning it. Other employees came up to get something, but no one opened a register and helped. It was not worth waiting in that long line when other employees were available.
  • AB
    allen bisset
    Apr 2, 2026
    5.0
    Got couch they put it on trunk to
  • SG
    Scott Gagne
    Feb 26, 2026
    5.0
    Amazing people
  • RH
    Ryan Hustles
    Jan 15, 2026
    1.0
    Chad and Tiffany took over 10 mins to handle something so simple that should’ve taken less than a minute. . Waited in line while they horseplayed around like everyone is getting paid to stand around. Terrible experience at goodwill.

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

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Certified April 26, 2026Yext Knowledge Graph
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