GSM Outfitters is your go-to outdoor gear and apparel store located in the heart of Wears Valley, Tennessee - just minutes from the entrance to the Great Smoky Mountains National Park. We specialize in high-quality hiking gear, outdoor clothing, footwear and locally made goods to help you make the most of your mountain adventures. Whether you're a seasoned hiker or a first time visitor, our knowledgeable team is here to help you find the right gear, trail tips and local insights. Stop by and get outfitted for the Smokies!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.