Business Details
About
Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.
Live your life in AE. #AEJeans
Details
- DeliveryNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
420 reviews
5 stars
251
4 stars
84
3 stars
45
2 stars
17
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Store Atmosphere
The store was frequently described as having a great atmosphere, with a clean and organized environment that made shopping enjoyable.
Product Selection
While some customers appreciated the variety of styles and sizes available, others noted a lack of options, particularly for larger sizes, and expressed disappointment in the pricing not reflecting outlet discounts.
Mixed Experiences
Feedback varied significantly, with some customers reporting negative experiences related to staff behavior and perceived dishonesty, while others had overwhelmingly positive interactions.
Pricing Concerns
Several reviews mentioned that prices were not as low as expected for an outlet store, leading to dissatisfaction among customers looking for better deals.
- NPNavy alexandra Made perezOct 30, 20251.0I had an extremely unpleasant and unprofessional experience at this store. I went with a friend to return a pair of jeans that didn’t fit us properly. We had only removed the tag to try them on, but when we explained this, the manager rudely refused to process the return. What made it worse was that the employees MIKAYLA standing there started laughing and making fun of us, which was completely disrespectful and unprofessional. It was humiliating and showed a total lack of customer service ethics. It’s honestly embarrassing that a brand like American Eagle allows employees to behave this way. I do not recommend this store at all, and I will never shop here again.
- BGBrandy GreeneSep 28, 20255.0OMG! Me and my daughter went to AE and talk about customer service and being catered to. Awesome store!!! Everyone was so nice, extremely helpful and so knowledgeable. As soon as we enters the door a girl knew my daughter’s style found her jeans! In the fitting room the girl Haley helped me daughter with sizing and fitting! Checking out was wonderful and they priced matched with online coupon code I had!!!!! If you have not been there you need to go!
- HHH HarriganSep 16, 20251.0False advertising. Not an outlet. This is a full priced store.
- NNNAYASep 14, 20251.0Don’t appreciate being lied to by an employee.
- CVCelinda VinsonAug 6, 20255.0The friendliest people ever! All the employees working tonight were above and beyond helpful!
Frequently Asked Questions About American Eagle
What type of products does American Eagle offer at the Sevierville location?
American Eagle offers a variety of products including women's and men's clothing, jeans, T-shirts, pants, shorts, tops, polos, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the standard operating hours for American Eagle in Sevierville?
The American Eagle store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does American Eagle in Sevierville offer in-store pickup or delivery services?
This location offers in-store and curbside pickup services, but it does not offer delivery.
Where is the American Eagle store located in Sevierville?
The store is located at 1645 Parkway, Suite 1320, Sevierville, TN 37862 in the Tanger Outlet Five Oaks shopping area.
What payment options are accepted at the American Eagle store in Sevierville?
American Eagle accepts various payment methods including Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any special holiday hours for the American Eagle Sevierville store?
Yes, the store is closed on November 27, 2025 and December 25, 2025. On November 28, 2025 it opens from 6:00 AM to 9:00 PM. On December 13 and 20, 2025, the store is open from 9:00 AM to 9:00 PM. On December 24, it operates from 8:00 AM to 6:00 PM, and on December 31, from 10:00 AM to 6:00 PM.
Can a customer visit other clothing stores near American Eagle at Tanger Outlet in Sevierville?
Yes, nearby clothing stores include Levi's Outlet Store, Torrid, Claire's, Hot Topic, dressbarn, Justice, Catherines, Tory Burch Outlet, Jockey Outlet, Nike Factory Store, Grunt Style, Columbia Sportswear Company, and Aéropostale, all within the Tanger Outlet shopping area.
What other shopping options are available near American Eagle in Sevierville?
Additional shopping options nearby include Kitchen Collection for home goods, Parigi Enterprises for car rental and clothing, Disney Catalog Outlet landmark, Direct Tools Factory Outlet for hardware, and Beauty outlets like bare+BEAUTY Outlet.
Are there any entertainment or unique attractions near American Eagle in Sevierville?
Yes, nearby attractions include Xperia: Smoky Mountains museum and shopping options like Toys"R"Us Outlet Center and Calendar Club and Go! Games bookstore, providing activities before or after your shopping visit.
How can customers contact or learn more about American Eagle in Sevierville online?
Customers can find more information on the store's official site at https://storelocations.ae.com/us/tn/sevierville/02230-1645-parkway.html, or follow their social media on Facebook at American Eagle Outfitters and Instagram @americaneagle.