Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Oak Ridge, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
496 reviews
5 stars
262
4 stars
145
3 stars
53
2 stars
18
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being helpful and friendly, while others are criticized for being rude and unprofessional.
Product Selection
Customers appreciate the variety of products available, especially in the Big and Tall section, but some express disappointment in the limited selection of children's clothing and work attire.
Store Condition
The store is generally described as clean and organized, but some customers noted issues with the store's appearance and lighting.
Pricing
Many customers find the prices to be good, especially during sales, but some feel that certain items are overpriced compared to competitors.
Shopping Experience
Overall, customers enjoy the shopping experience, citing convenience and good deals, though some report difficulties in finding assistance when needed.
- MHMelissa HolmanNov 19, 20252.0Just because you say "welcome in" doesn't mean that's customer service. When elderly people have to seek help from the three young employees sitting behind the register chatting about what time they get off work, it's no wonder brick and mortar stores are struggling.
- JVJessica V.KSep 5, 20254.0Found a Tshirt My daughter loved for less than $2. My kind of shopping.
- RMRonald MaplesAug 31, 20254.0Better selection here in Oak Ridge versus West Towne mall store.
- CSCathy SueJul 30, 20255.0I can always find things for my Big and Tall grandson here. They are hard to find anywhere else.
- MJM JFJul 27, 20251.0It’s sad when there are doorbusters and sales listed online that don’t ring up correctly at the register. You literally have to ask to apply a coupon. This location should be closed. The team members were very disappointing in their lack of assistance.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Oak Ridge, TN?
JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for the JCPenney in Oak Ridge?
The store hours are Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Oak Ridge offer curbside pickup?
Yes, curbside pickup is available at the Oak Ridge JCPenney location.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in Oak Ridge wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Are there any nearby shopping centers close to JCPenney in Oak Ridge?
Yes, Oak Ridge Mall is a nearby shopping center where you can find additional stores and dining options before or after your visit to JCPenney.
What other clothing stores are nearby JCPenney in Oak Ridge?
Nearby clothing stores include Belk, Ross Dress for Less, Old Navy, and bealls, offering a variety of apparel and styles to choose from.
Are there any cultural or educational attractions near JCPenney in Oak Ridge?
Yes, the American Museum of Science and Energy is close by and offers a great opportunity to explore science exhibits after shopping.
Can I visit other services or stores near JCPenney for added convenience?
Yes, near JCPenney you can find services like Oak Ridge Pharmacy, electronics stores like Electronic Express, and dining options such as Kume Japanese Cuisine.
How can the nearby UPS Access Point location help me when shopping at JCPenney?
The nearby UPS Access Point location allows you to conveniently pick up or send packages, making it easier to manage your shopping deliveries or returns.