Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Oak Ridge, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
498 reviews
5 stars
263
4 stars
145
3 stars
53
2 stars
18
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Product Selection
Customers appreciate the variety of products available, especially in the Big and Tall section, but some express disappointment in the limited selection for children's clothing and trendy styles.
Store Condition
The store is generally described as clean and organized, but some customers noted issues with the store's appearance and lighting.
Pricing
While many customers find good deals and affordable prices, others feel that some items are overpriced compared to competitors.
- JJJazzJan 4, 20265.0This store is a classic. Great employees, amazing deals.
- JWJames WebbDec 24, 20251.0Most rude sales person at the jewelry counter I have ever experienced. After waiting 15 minutes for her to complete a another customers transaction. She ignored me an went straight to another gentleman who walked up just as she finished with the gentleman before me. I suppose I wasn't dressed nice enough. I hope it was that an not the fact the gentleman who walked up long after me was the same color as her.
- MHMelissa HolmanNov 19, 20252.0Just because you say "welcome in" doesn't mean that's customer service. When elderly people have to seek help from the three young employees sitting behind the register chatting about what time they get off work, it's no wonder brick and mortar stores are struggling.
- JVJessica V.KSep 5, 20254.0Found a Tshirt My daughter loved for less than $2. My kind of shopping.
- RMRonald MaplesAug 31, 20254.0Better selection here in Oak Ridge versus West Towne mall store.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Oak Ridge, TN?
JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for the JCPenney in Oak Ridge?
The store hours are Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Oak Ridge offer curbside pickup?
Yes, curbside pickup is available at the Oak Ridge JCPenney location.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in Oak Ridge wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Are there any nearby shopping centers close to JCPenney in Oak Ridge?
Yes, Oak Ridge Mall is a nearby shopping center where you can find additional stores and dining options before or after your visit to JCPenney.
What other clothing stores are nearby JCPenney in Oak Ridge?
Nearby clothing stores include Belk, Ross Dress for Less, Old Navy, and bealls, offering a variety of apparel and styles to choose from.
Are there any cultural or educational attractions near JCPenney in Oak Ridge?
Yes, the American Museum of Science and Energy is close by and offers a great opportunity to explore science exhibits after shopping.
Can I visit other services or stores near JCPenney for added convenience?
Yes, near JCPenney you can find services like Oak Ridge Pharmacy, electronics stores like Electronic Express, and dining options such as Kume Japanese Cuisine.
How can the nearby UPS Access Point location help me when shopping at JCPenney?
The nearby UPS Access Point location allows you to conveniently pick up or send packages, making it easier to manage your shopping deliveries or returns.