Since 1837, Tiffany & Co. has inspired people to express and celebrate the many facets of love. Known for visionary artistry and exceptional craftsmanship, the House’s coveted bracelets, necklaces, earrings, rings and fine watches will be cherished for generations. Explore our legendary engagement rings and iconic jewelry collections, such as HardWear by Tiffany and Lock by Tiffany, and extraordinary gifts—many of which can be personalized with initials, a date or a special message. Book a complimentary appointment with a client advisor and visit us at Nashville - The Mall at Green Hills.
Worst customer service I’ve ever had at a Tiffany store. Ignored while all the staff looked at their computers and talked to each other.
SM
Sejal Mehta
Jan 29, 2026
1.0
We had a poor customer service experience. We took my diamond anniversary band in for a small size adjustment and they adjusted the ring to 3 3/4, over 2 sizes smaller than we authorized. They readjusted it to correct size, however management was slow to respond to our concerns about future integrity of the band and unwilling to do anything beyond the typical 1 year warranty to rectify their mistake. It felt arrogant, and we will definitely buy all our jewelry from more reputable companies in the future. Interestingly, I talked with a friend of mine who had the exact same experience there.
LW
Layne Weber
Dec 6, 2025
1.0
Tyler and his colleagues need a refresher on customer service. Extremely rude on the phone. Interrupted me multiple times on the phone… When spending thousands of dollars you’d expect a higher level of service. Unfortunately, I’ve received better service from the local McDonalds
JS
Jasper SD
Dec 3, 2025
1.0
I hope some of the staff receive additional customer service training as they may not have much experience interacting with customers. For a brand of Tiffany’s caliber the level of professionalism should reflect its reputation and staff should be trained accordingly, not carry themselves as if they’re working in a casual juice bar. A bit of proper training would go a long way in creating the welcoming and refined experience customers expect.
SM
Sha Mac
Dec 25, 2018
5.0
My first time at Tiffany's and I have to say I was impressed. Christmas Eve a couple hours before close and the store managed to make a rush seem like a regular day. I believe my Saleswoman's name was Andy. If not I will correct after checking my receipt. Nevertheless she was wonderful and courteous! I am sure I will visit Tiffany's again.
Tiffany & Co. is located at 2126 Abbott Martin Road in Nashville, TN, inside The Mall at Green Hills.
What are the store hours for Tiffany & Co. in Nashville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Tiffany & Co. Nashville offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services.
Can I book an appointment or get personal shopping assistance at Tiffany & Co. Nashville?
Yes, guests can book complimentary appointments with client advisors and receive personal shopping assistance.
What special services does Tiffany & Co. Nashville provide?
They offer watch repair and sales, jewelry cleaning and repair, online appointments, jewelry and gift engraving, leather embossing, glass and crystal etching, and personal shopping.
Is Tiffany & Co. Nashville wheelchair accessible?
Yes, the store features wheelchair accessible entrances, parking, seating, and restrooms.
What payment methods are accepted at Tiffany & Co. Nashville?
They accept checks, debit cards, and mobile NFC payments; they do not require cash only.
What nearby stores can I visit along with Tiffany & Co. at The Mall at Green Hills?
Nearby you can visit Lovesac, a furniture and home goods store, which is located close to Tiffany & Co. in The Mall at Green Hills. This is convenient if you want to shop for luxury jewelry and home goods in one trip.
How might nearby Lovesac be useful for customers planning a visit to Tiffany & Co.?
Customers can visit Lovesac to explore furniture and home goods before or after shopping for jewelry at Tiffany & Co., making it a versatile shopping experience in the same mall.
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