Business Details
About
Sunglasses StoreFashion Accessories StoreRay-Ban
RAY-BAN: Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations.
Location
Hours
Reviews
4.6
139 reviews
5 stars
122
4 stars
3
3 stars1
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Wallace and Kaitlyn for their exceptional service.
Product Quality
While many customers loved their new sunglasses, there were complaints about the quality of some products, including issues with lenses being bent or damaged.
Store Experience
The store atmosphere was generally described as clean and inviting, with a good selection of products, although some customers reported negative experiences with pushy sales tactics.
Communication Issues
Several reviews highlighted problems with customer service communication, particularly regarding order status and warranty claims, leading to frustration among customers.
- SYSavannah YoungDec 23, 20255.0Went in on September 28th to purchase some new meta glasses. Can’t remember the young man’s name, but he was exceptional! Answered all of our questions and was extremely nice!
- KCKatie CashDec 16, 20255.0Great customer service, awesome folks working! And of course, great glasses!
- DPDiane PiersonDec 14, 20255.0Kate at the downtown Nashville Ray-Ban store is AWESOME! If you're not sure what you're looking for, get her to help you. She knows her stuff, is patient and makes it fun to shop for shades.
- TTtntm7Dec 1, 20254.0Very quick and helpful, but they missed telling us the meta glasses you need to purchase a charging cord to charge them. So deducted a star for that reason. 400 dollars for glasses and they don’t come with charging cord nor does the store clerk’s advice you you need one.
- PHProsser HeromanNov 20, 20251.0WARNING: SCAM ARTISTS. Went in the other day to buy replacement Polarized Lenses for my Meta Ray Bans. They said they were sold out of them but had some used transitional lenses which were 2-3 times as expensive. Bought them anyways because I needed to have sunglasses for my sensitive eyes. They told me since I had never had transitional lenses before that I could come in and exchange them in a few days, ordering some replacement Polarized lenses instead. Of course, when I decided I'd prefer exchanging the lenses, they began to start what I expected was a routine inspection of the lenses and proceeded to then refuse the exchange, stating there was a "scratch" on them. I tried to get them to point out the scratch and couldn't find one at all. So effectively they gaslit me so I was stuck with the lenses that were likely "faulty" from the start and sold to me anyways. As I said, I'd hardly even used them other than to decide that I didn't like them, and then came in for the attempted return. The woman who did the inspection, who was larger and had blonde hair, has been mentioned in many reviews for refusing legitimate exchanges before. I cannot stress this enough, DO NOT WASTE YOUR TIME WITH THIS STORE. BUY ONLINE OR GO ELSEWHERE. Absolute SCAM. I'm PISSED.
Frequently Asked Questions About Ray-Ban
What is the address of the Ray-Ban store in Nashville?
The Ray-Ban store is located at 5072 Broadway Place, B-107, Nashville, TN 37203, USA.
What brands does the Ray-Ban store in Nashville carry?
The store carries Ray-Ban sun and prescription eyewear.
What are the operating hours of Ray-Ban in Nashville?
Ray-Ban is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
How can I contact the Ray-Ban store in Nashville?
You can call the Ray-Ban store at +1 615-761-9603.
Where can I find more information about Ray-Ban products?
Visit their website at https://stores.ray-ban.com/united-states/tn/nashville/5072-broadway-place or check out their latest collections at http://SunglassHut.com.
What type of products does Ray-Ban specialize in?
Ray-Ban specializes in timeless, authentic sun and prescription eyewear for generations.
Which nearby clothing stores can I visit along with Ray-Ban in Nashville?
Nearby clothing stores include Carhartt, which offers mens and children's clothing, and Molly Green, a women's clothing store.
Are there nearby dining options close to the Ray-Ban store in Nashville?
Yes, you can enjoy Mexican cuisine at Blanco Tacos & Tequila or Blanco Cocina + Cantina, French fare at Whisk Crepes Cafe, or American dishes at The Twelve Thirty Club and Sixty Vines.
Where can I experience live music or nightlife near Ray-Ban Nashville?
For live music and nightlife, check out Skydeck on Broadway, The Twelve Thirty Club, Pushing Daisies, and the Honorary Member Lounge at 12/30 Club nearby.
What other popular local attractions can I visit near the Ray-Ban store?
You might visit Fifth + Broadway for shopping and entertainment or enjoy treats at Five Daughters Bakery and Jeni's Splendid Ice Creams close by.