Nordstrom The Mall at Green Hills

4.3
917 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom The Mall at Green Hills. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom The Mall at Green Hills
2130 Abbott Martin Rd, Nashville, TN
37215, United States

Hours

Reviews

4.3
917 reviews
5 stars
618
4 stars
130
3 stars
62
2 stars
25
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by specific employees, highlighting their attentiveness, knowledge, and willingness to go above and beyond.

Inconsistent Experiences

While some customers had outstanding experiences, others reported poor service, particularly in the shoe and beauty departments, indicating a lack of consistency in staff performance.

Store Environment

Feedback indicated issues with the store's temperature and organization, with some customers finding it too hot or disorganized, impacting their shopping experience.

Product Selection

Several reviews mentioned disappointment with the limited selection of products, particularly in certain departments, suggesting a need for a broader range of offerings.
  • FP
    Fernando Garza P
    Jan 5, 2026
    5.0
    Nice place
  • MA
    Mariam A
    Dec 24, 2025
    5.0
    Ms. Nancy in Nordstrom’s gift wrapping department was truly exceptional!!! I called very last minute with a large order, and she took on the entire job all on her own, going above and beyond in every way. She patiently wrapped each gift one by one with incredible care, kindness, and attention to detail, never once making me feel rushed or like an inconvenience. I honestly couldn’t thank her enough for the time and heart she put into helping me. This is the kind of service that leaves a lasting impression and represents Nordstrom at its very best. #givemsnancyavacation
  • TT
    Toni
    Dec 2, 2025
    1.0
    It is so ironic, that when I started to share this conversation with others my shopping day at Nordstrom shoe department, they begin to share the same experience. Looking for a good pair of shoes to wear to an event was all I was focused on. As I approached the destination, I immediately began to seek out for help. All of a sudden, I encountered a young slimy tall bald guy walking toward my direction and a white guy who was standing near me. He quickly gave me a sharp quick glance and proceeded toward the man and ask if he needed some assistance. I was out done!!! To saved the day, this gorgeous young lady approached me and asked if I needed assistance. I just wanted to say to those who think because they work at these so called expensive stores, you still are look at as different! In college, I used to work in these types of stores. It’s sad to see how our young generation is so brainwashed!! I will never shop at Nashville Green hills Nordstrom shoe department again!! Oh how I miss Atlanta, Dallas, Chicago and etc!! They are totally different!!!!! By the way, when I shop, usually spend 2,000 or more! Your lost!
  • AT
    Annisha Thomas
    Dec 1, 2025
    5.0
    Had the wonderful pleasure of working with Lylac today. They were an absolute joy, and really made my time fun while there. I went in the mall, looking like a bum after a workout, and you just never know how ppl are gonna treat you, when you look like you do or don’t have money. Lylac was attentive and kind the entire time. I had great conversation with them, and will most certainly be back to only shop with them. Ending up getting about half of my winter wardrobe while there and I will be back for more, specifically with Lylac.
  • KB
    Karen Beyers
    Nov 24, 2025
    5.0
    Nordstrom Nashville is an exceptional shopping experience! The service throughout the store was consistently helpful, but what really stood out was the vast selection — you could easily spend hours exploring. The fragrance department was a highlight, where the salespeople were knowledgeable, friendly, and attentive. I was especially impressed with the Maison Francis Kurkdjian collection — the scents are incredible, and the staff made it easy to find the perfect one. On top of that, their Mother jeans selection is huge, with so many styles and sizes available. Whether you’re shopping for designer fragrances, premium denim, or just browsing, Nordstrom Nashville delivers a fantastic experience.

Frequently Asked Questions About Nordstrom The Mall at Green Hills

What types of products can I find at Nordstrom The Mall at Green Hills?

At Nordstrom The Mall at Green Hills, you can find men's, women's, and children's clothing, home décor, beauty products, shoes, handbags, accessories, jewelry, fragrances, and more from top brands.

What are the store hours for Nordstrom The Mall at Green Hills?

Nordstrom The Mall at Green Hills is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.