Kate Spade Outlet

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase. Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details. For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include: <br/> • Style number (can be found on the white tag inside the product)<br/> • Photos of the item clearly showing the problem<br/> • A copy of the proof of purchase (original receipt, gift receipt, or online order number)

• When can I pick up my purchase?<br/> You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/> • What information do I need to pick up my order?<br/> A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/> • Where do I go when I arrive ?<br/> Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/> • How long will the store hold my order for?<br/> You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/> • I can't pickup my order right away. Can I request an extension?<br/> Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/> • How can I cancel or return my order?<br/> If you would like to cancel or return your order, please refer to our return policy.

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

The Kate Spade Outlet is located at 305 Opry Mills Drive, Nashville, TN 37214.

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, Sunday from 11:00 AM to 6:00 PM, with special holiday hours on select dates.

Yes, items purchased on Katespade.com can be returned or exchanged at the Kate Spade New York specialty shop at the outlet, excluding airport and department stores.

You'll receive an email when your order is ready, usually within three hours. Bring your order confirmation and valid ID to the store, notify an associate, and pick up your items at the checkout counter within 48 hours.

The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.

Yes, you can use Klarna by setting up Apple Pay or Google Pay with the Klarna digital credit card on the Klarna app for contactless payment.

Yes, nearby stores include Pandora for jewelry and bridal accessories, GUESS Factory for women's clothing and accessories, and Windsor Fashions for women's clothing and fashion accessories.

Nearby shoe stores include Nine West Outlet, Cole Haan Outlet, Vans, and PUMA, providing a variety of footwear options close to the outlet.

Yes, stores such as Charlotte Tilbury and CrownEliteco offer cosmetic, beauty supplies, and spa services near the outlet for a complete shopping and pampering experience.

The store offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all designed to add chic, polished ease to your everyday style.