Locally operated nonprofit Outlet that sells pre-owned clothing, housewares and other items priced by the pound to support its mission of changing lives through education, training and employment services.
Many customers enjoy the thrill of finding unique items and great deals, describing the experience as a fun treasure hunt.
Staff Issues
Several reviews mention rude or unhelpful staff, with specific complaints about management and customer service.
Pricing Concerns
Customers express dissatisfaction with rising prices and perceived unfair pricing practices, particularly regarding specialty items.
Store Organization
Feedback indicates issues with store organization and cleanliness, with some customers noting chaotic conditions and a lack of staff presence.
Overall Experience
While some customers have positive experiences, others report frustration with the shopping environment and service, leading to mixed overall impressions.
MA
Matthew Anderson
Jan 15, 2026
4.0
The experience was balanced.
DP
Devante Parks
Jan 5, 2026
5.0
Always have something newish in vintage all you gotta do lol 😂 lok around an come find out
GW
Geremy Watkins
Nov 21, 2025
3.0
I have been to several outlet stores throughout the U.S. and this 1 is ok. I've been to worse ones. HOWEVER NEED TO KEEP THEIR CARTS AWAY FROM THE BINS AS THEY DO OTHER STORES ! There just isn't enough room for this. It's just disrespectful in doing so to the other shoppers ! When new shoe bins come out, lookout. Be prepared for elbows.
PM
Perry Martin
Nov 17, 2025
1.0
When you make it impossible to donate things and waste 20 minutes of someone's day trying not waste usable clothes you do not deserve to be in business.
Please anyone who wishes to donate items do not waste your time here.
Goto the shelter or to someone who puts out a donate dumpster.
Frequently Asked Questions About Goodwill Outlet Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What items should I consider donating to Goodwill Outlet Store?
Follow the "One-Year Rule": if the item has not been worn, used, or played with in the past year, it is probably ready for donation.
What are the operating hours of Goodwill Outlet Store?
The store is open Monday through Thursday from 8:00 AM to 6:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Goodwill Outlet Store located?
Goodwill Outlet Store is located at 7237 Cockrill Bend Blvd., Nashville, TN 37209-1021, USA.
What types of items does the Goodwill Outlet Store sell?
The store sells pre-owned clothing, housewares, and other items priced by the pound to support its mission.
What payment methods are accepted at the Goodwill Outlet Store?
The store accepts Apple Pay, cash, Discover, MasterCard, and Visa.
What is the mission of Goodwill Outlet Store?
The store supports changing lives through education, training, and employment services by selling pre-owned items.
How can I learn more about the One-Year Rule for donations?
You can visit https://giveit2goodwill.org/oneyearrule-2/ to get detailed information about deciding what to donate.
Are there any nearby parks where I can relax before or after shopping at Goodwill Outlet Store?
Yes, Cockrill Bend Park is nearby and offers a nice public plaza where visitors can relax before or after shopping.
What other thrift stores are near Goodwill Outlet Store that I might want to visit?
Cockrill Bend Outlet Store and Goodwill Industries of Middle Tennessee, Inc. are nearby thrift stores you might want to check out.
Is there a nearby transit or service center to assist with mobility or moving when visiting Goodwill Outlet Store?
Alexander's Mobility Services, a storage and moving service provider, is located nearby and can assist with mobility or moving needs.
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Certified February 22, 2026Yext Knowledge Graph
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