DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unhelpful.
Product Selection
Customers appreciate the large selection of shoes but often struggle to find specific sizes and styles.
Store Organization
The store is generally well-organized, but some customers noted issues with cleanliness and clutter.
Order Fulfillment
There are significant complaints regarding online order fulfillment and pickup service, with customers experiencing delays and incorrect items.
Return Policy
Customers are frustrated with the return policy, particularly regarding worn shoes and inconsistent enforcement.
JC
Jason Copen
Jan 4, 2026
5.0
Friendly staff and very helpful
MR
M R
Oct 24, 2025
4.0
Well organized store
AS
Angie Stafford
Sep 16, 2025
1.0
The associates had no idea does the merchandise that they carry. I asked for specific shoe and I was told if they had it it was out already. I asked them if they normally carry the brand and style of shoe and she told me she don't know but if they had it it would be on the sales floor. This really was not a great customer experience and therefore I will not stop there again.
CE
Charles Evans
Sep 2, 2025
5.0
Awesome management and great atmosphere. Tremendous shoe sales.
KR
Klaus Rothchenko
Aug 26, 2025
5.0
Easy to find great shoes. All sizes are available to try on. Very convenient!
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Nashville?
You can find designer shoes for men, women, and kids, as well as handbags, jewelry, and accessories from brands like Nike, Cole Haan, Sperry, and Puma.
Does the Nashville DSW offer delivery services?
No, DSW Designer Shoe Warehouse at this location does not offer delivery services, but it does offer in-store pickup.
What are the store hours for DSW Designer Shoe Warehouse in Nashville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Where is DSW Designer Shoe Warehouse located in Nashville?
DSW is located at 6722 Charlotte Pike in the Nashville West Shopping Center, Nashville, TN 37209.
What payment options are accepted at DSW Designer Shoe Warehouse in Nashville?
They accept American Express, Mastercard, Visa, Discover, cash, and mobile payment options like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does DSW Designer Shoe Warehouse in Nashville have a rewards program?
Yes, DSW offers a free rewards program called DSW Rewards that provides perks including rewards certificates and special offers.
Are there other shoe stores near DSW Designer Shoe Warehouse in Nashville?
Yes, Vans is a nearby shoe store where you can find additional footwear options close to DSW.
What nearby shopping options are available around DSW Nashville West Shopping Center?
Nearby shopping options include Bath & Body Works for beauty products, Justice for children's clothing, and Claire's for fashion accessories and piercing.
Which fitness centers are located close to DSW Designer Shoe Warehouse in Nashville?
Orangetheory Fitness Nashville West and SafeSplash Swim School offer fitness and swimming instruction near the store.
What other amenities can I visit near DSW at Nashville West Shopping Center?
You can visit H.G. Hill Park for outdoor activities and several restaurants like Logan's Roadhouse and LongHorn Steakhouse nearby for dining.