David Yurman

Reviews

• DP

  Darian Pierce

  Nov 13, 2025
  1.0
  I am the assistance store manager at Matt cosmetics my coworker and I came into the store and they did not even greet us a simple hello would’ve been nice, but I guess they judge a book by its cover at the store and I could have bought everything in that store and it is very offensive to not even get a hello.
• JJ

  jmboutique1

  Oct 27, 2025
  1.0
  I’m writing to bring attention to an extremely disappointing experience I had this past Sunday afternoon at your Nashville location while shopping for a special birthday gift. From the moment I walked in, I was greeted half-heartedly by a mature associate whose demeanor made me feel completely unwelcome — as if I couldn’t afford to be there. Her attitude was dismissive, condescending, and entirely unprofessional. I have never been made to feel so small or judged while shopping in any luxury store, let alone one that represents a brand I’ve respected and supported for years. I work in retail myself and understand the importance of treating every guest with genuine warmth and respect. What I experienced was the exact opposite. Because of the way I was treated, I chose not to purchase in-store. Instead, I took photos of the jewelry I loved and placed my order for the earrings and necklace online through the David Yurman website. The jewelry remains beautiful, but the experience left a lasting negative impression. No customer should ever walk out of a David Yurman store feeling unwelcome or looked down upon. I hope this matter is addressed seriously, as this kind of behavior does not reflect the standards or values of the David Yurman brand.
• BW

  Bill Wilson

  Aug 25, 2025
  5.0
  Great products and even better service.
• HP

  Heidi Phillips

  Jul 28, 2025
  1.0
  My daughter has a DY ring she got for graduation. She has visited this store 2 times and both times left crying. She really wants another piece (either she will buy herself or she has a bday coming up), but each time she went in for a ring cleaning and to look, the associates did not greet her, rolled their eyes, refused to give her their names (she called me crying and I told her to go back in that store and get their cards for their names- they refused), made snide remarks. I went in a couple times and got pretty decent service- maybe they are judging their clients based on how they look? Which is terrible for many different reasons. Please train your staff to do better!
• MM

  Mikal Malik

  Apr 30, 2018
  5.0
  Associate provided recommendations also very helpful as I made my decision

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