American Eagle Outfitters in Nashville, TN is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 2126 Abbott Martin Rd today.
This used to be my go-to American Eagle location, but after my recent visit this past Sunday, I will never be shopping at this store again. I’ll just order online from now on.
Like many of the other reviewers have mentioned, no one greets you when you walk in, and the overall atmosphere feels unwelcoming. When it was finally my turn to ask about an in-store pickup order I had placed hours earlier (which are usually ready very quickly), I spoke with what seemed to be a manager or team lead. She seemed visibly annoyed that I asked and told me she had three callouts that day and hadn’t had time to pick any orders yet. As someone who has worked in retail for over 10 years, that’s not something you share with customers.
She even showed me on her device that my item was still in a shipping box in the back and seemed eager to cancel my order instead of fulfilling it. I told her I didn’t mind waiting, even if it took a couple of days. Less than 24 hours later, I got a notification that my order was canceled—despite her showing me that the product was right there in the store.
This was supposed to be a gift, and now I have to shop elsewhere. Extremely disappointing experience.
NI
Nodirso Ilhamov
Nov 5, 2025
1.0
Too rude and lazy staff
CH
Cam Hopkins
Sep 20, 2025
2.0
I have to agree with most of the other reviewers. The staff doesn’t interact with you and they just walk around. I overheard one employee say to another that “they’ll ask you if they need help.” It was off putting. I’m not sure if it’s a management issue or just a lack of caring. The men’s selection is also not very good. I hate to say it but Opry Mills has a much better American Eagle than the Green Hills location. It’s sad… hopefully someone sees this and assists this store.
SS
Sue
Sep 15, 2025
1.0
As soon as I told Kara I didn’t find anything before I could even finish my sentence she walked off.
CH
Caleb Hipskind
Aug 16, 2025
5.0
Excellent customer service and very friendly staff! Will definitely come again!
Frequently Asked Questions About American Eagle & Aerie
What types of products does American Eagle & Aerie in Nashville offer?
American Eagle & Aerie offers a wide range of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, fragrance, bras, underwear, clothing, sleepwear, swimwear, and yoga pants.
Where is the American Eagle & Aerie store located in Nashville?
The store is located at 2126 Abbott Martin Rd, inside the Mall At Green Hills, Nashville, TN 37215, USA.
What are the regular store hours for American Eagle & Aerie in Nashville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does American Eagle & Aerie in Nashville offer in-store pickup or delivery services?
Yes, American Eagle & Aerie offers in-store pickup and curbside pickup services, but it does not provide delivery services.
Is the American Eagle & Aerie store in Nashville open on major holidays?
The store is closed on Thanksgiving Day (November 27) and Christmas Day (December 25). However, it has special holiday hours on dates surrounding these holidays as detailed on their schedule.
Can I find other clothing stores near American Eagle & Aerie at the Mall At Green Hills?
Yes, nearby clothing stores include OFFLINE Store, UNTUCKit, LOFT, Sundance Catalog, Altar'd State, Kate Spade, Lucky Brand, and Athleta, all located within or near the Mall At Green Hills.
What nearby shoe stores can I visit near American Eagle & Aerie?
You can visit nearby shoe stores like Impossible Kicks, Vans, LOFT, and Allbirds close to American Eagle & Aerie.
Are there beauty or cosmetic stores near American Eagle & Aerie where I can shop?
Yes, nearby beauty and cosmetic stores include MAC Cosmetics, L'Occitane en Provence, Lush Cosmetics, and Ulta Beauty.
What types of brands does American Eagle & Aerie carry?
The store features brands such as Aerie and American Eagle Outfitters, known for expertly crafted, high quality jeans and versatile clothing.
How can I contact or find more information about American Eagle & Aerie in Nashville?
You can contact the store by phone at +1 615-986-6485, visit their website at https://storelocations.ae.com/us/tn/nashville/02200-2126-abbott-martin-rd.html, or check their Facebook page at https://www.facebook.com/101584747918373.