The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
My husband and I stopped by and appreciated the selection here however some of the staff needs better training on basic customer service or more days off. While shopping, there was one older female employee who cut into where I was looking and began aggressively hanging clothes right in the spot I was in. I assumed she was just in a hurry so I didn't think anything of it, but then she went to where my husband was looking and picked up some clothes someone else had left behind and said loudly to him, "had to be a man" as if to say he had made that mess. It made us feel very unwelcome and I sincerely hope we were not targeted specifically for being out of towners.
MM
Matthew McCray
Apr 8, 2026
4.0
A long line, moved fast. Decent selection of clothes. A little pricey for a Goodwill. Example are used polo shirts fof 5.99. Should be more like 2.99 in my opinion. I mean these are used donated clothes and im living on a budget. Besides that, not all that bad.
MM
Michael
Mar 26, 2026
5.0
Was relay pleased with my cashier
CT
Cortney Taylor
Mar 20, 2026
5.0
Nice friendly staff!!! Store is always neat and organized
DB
Daniel Borrero
Feb 28, 2026
5.0
Very nice layout, clean and organized. The location is large too.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What items should I consider donating to Goodwill Retail Store?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy at Goodwill Retail Store?
Items can be returned for store credit within 3 days of purchase with receipt.
What are the operating hours of Goodwill Retail Store?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Goodwill Retail Store accept Apple Pay as a payment option?
Yes, Goodwill Retail Store accepts Apple Pay along with cash, Discover, MasterCard, and Visa.
Is Goodwill Retail Store accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance, parking, and restrooms.
Where is Goodwill Retail Store located?
It is located at 710 Memorial Blvd., Murfreesboro, TN 37129-2791, United States.
Can I donate items at locations other than the retail store?
Yes, donations can also be made at approximately 53 Donation Express Centers throughout Middle and West Tennessee.
What nearby fitness centers can I visit before or after shopping at Goodwill Retail Store?
Nearby fitness centers include Avalon Athletic Club, Sammie Rubel, Key Fitness, Murfreesboro Athletic Club, and Crossfit Barbell Battalion which offer various gym and fitness training options.
Are there dining options near Goodwill Retail Store where I can eat after shopping?
Yes, you can visit nearby restaurants such as Cicis Pizza and Cicis Murfreesboro for a meal after your shopping trip.
What nearby medical services are available around Goodwill Retail Store?
Nearby medical services include Millennial Medical Clinic, Chiropractic Associates Of Murfreesboro, 1Self Wellness Club, Optimize U Murfreesboro, Volunteer Physical Therapy and Performance, and Serendipity Massage & Wellness.
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