Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Murfreesboro, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,288 reviews
5 stars
685
4 stars
311
3 stars
144
2 stars
59
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Sales and Pricing
Customers appreciate the variety of sales and discounts, but some feel that prices are still too high, even during sales.
Store Experience
The store is generally described as clean and well-organized, but there are concerns about staffing levels and long wait times at checkout.
Product Availability
Customers noted a good selection of clothing, but some expressed disappointment with the availability of specific items and sizes.
Online Orders
There are significant complaints regarding the online ordering process, particularly with shipping delays and customer service responsiveness.
- RRRashawnNov 16, 20255.0Low prices, quality products, quick shipping and easy curbside pickup. I forgot to mention how nice and professional their employees are.
- ABAkofa BarberOct 15, 20255.0Wonderful prices!
- MJMelba JobeOct 7, 20255.0Outstanding !
- JHJonathan HicksAug 12, 20255.0Great customer service
- FGFabiola GuzmanJul 10, 20255.0ahora pueden encontrar gran variedad de ropa para inicio a clases , mochilas zapatos incluso grandes especiales en ropa
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Murfreesboro, TN?
JCPenney in Murfreesboro is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is JCPenney located in Murfreesboro?
It is located at 1720 Old Fort Pkwy inside Stones River Mall, Murfreesboro, TN 37129.
What types of products can I find at JCPenney Murfreesboro?
You can find a variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options at this location.
Are there any accessibility accommodations at JCPenney Murfreesboro?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
What nearby stores can I visit for shoes while shopping at JCPenney?
Nearby shoe stores include Finish Line, Journeys, Hibbett Sports, Shoe Carnival, and Spencer's, providing various footwear and sportswear options.
Where can I find beauty and spa services near JCPenney?
You can visit Sephora inside JCPenney, Brow Art 23 beauty salon, Aqua Foot Care spa, and Bath & Body Works nearby for beauty products and services.
Are there any places nearby for entertainment or family activities?
Stones River Mall Play Area offers a park with active life opportunities, and Murfreesboro Strike & Spare offers bowling for entertainment near JCPenney.
Can I grab a bite or a coffee near JCPenney in Murfreesboro?
Yes, nearby dining options include Big Twist Pretzels restaurant and Joe Muggs Coffee shop for snacks and beverages while shopping.