Brand Certified
JCPenney
4.1(1309 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
1720 Old Fort Pkwy, Murfreesboro, TN
37129, United States
Certified by JCPenney • Mar 01, 2026
(615) 907-0759
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tn/murfreesboro/clothing-stores-murfreesboro-tn-2906.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Murfreesboro, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,309 reviews
5 stars
701
4 stars
311
3 stars
144
2 stars
60
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for being helpful and friendly, while others were reported as rude or unprofessional.
Store Environment
The store is generally clean and well-organized, but some customers noted issues with loud music and a feeling of being watched while shopping.
Product Availability
Customers appreciated the variety of merchandise and sales, but some expressed disappointment with low inventory and limited selection in certain categories.
Checkout Experience
Long wait times at checkout were frequently mentioned, with suggestions for needing more staff during busy periods.
Online Orders
Negative feedback regarding online order fulfillment and customer service, with reports of delays and poor communication.
- LWLaquitta Weaver2 days ago5.0They have some really good out season sales going on right now
- NFNoah Fate-Bolognone5 days ago5.0Very nice store with tons of merchandise available
- ZMZarria M.Dec 24, 20255.0I had such a great experience! I went to JCPenney looking to buy a last-minute Christmas gift for my mom, and Alexis, Tamya, and Linda were so helpful in helping me pick something. Thank you guys I really appreciate the help!
- AAasdfghjklDec 19, 20251.0the music in the beauty department is SO LOUD i can barely hear myself think. its impossible to shop in peace with the music so loud!
- TBThe BunkerDec 14, 20255.0Connor was a true professional. Very helpful, kind and courteous. Good job Connor.
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Murfreesboro, TN?
JCPenney in Murfreesboro is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is JCPenney located in Murfreesboro?
It is located at 1720 Old Fort Pkwy inside Stones River Mall, Murfreesboro, TN 37129.
What types of products can I find at JCPenney Murfreesboro?
You can find a variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options at this location.
Are there any accessibility accommodations at JCPenney Murfreesboro?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
What nearby stores can I visit for shoes while shopping at JCPenney?
Nearby shoe stores include Finish Line, Journeys, Hibbett Sports, Shoe Carnival, and Spencer's, providing various footwear and sportswear options.
Where can I find beauty and spa services near JCPenney?
You can visit Sephora inside JCPenney, Brow Art 23 beauty salon, Aqua Foot Care spa, and Bath & Body Works nearby for beauty products and services.
Are there any places nearby for entertainment or family activities?
Stones River Mall Play Area offers a park with active life opportunities, and Murfreesboro Strike & Spare offers bowling for entertainment near JCPenney.
Can I grab a bite or a coffee near JCPenney in Murfreesboro?
Yes, nearby dining options include Big Twist Pretzels restaurant and Joe Muggs Coffee shop for snacks and beverages while shopping.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Official website