Citi Trends

4.0
333 reviews

About

Clothing StoreFashion Accessories StoreBoys ClothingGirls ClothingMen's Big & Tall ClothingMen's Clothing StoreShoe StoreWomen's Clothing StorePlus Size Clothing StoreDiscount Store
Citi Trends, located at 922 Doctor Martin Luther King Jr Blvd, Murfreesboro, TN is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Citi Trends
922 Doctor Martin Luther King Jr Blvd, Murfreesboro, TN
37130, United States

Hours

Reviews

4.0
333 reviews
5 stars
162
4 stars
87
3 stars
45
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff described as rude, unprofessional, and lacking in helpfulness.

Store Cleanliness

The store was noted to be clean and organized, contributing positively to the shopping experience.

Product Selection

Customers appreciated the variety of clothing options available, although some expressed disappointment with the availability of certain sizes.

Pricing

Many reviews praised the affordable prices and good deals on clothing, making it a popular shopping destination.

Management Issues

Several customers reported issues with management, including unprofessional behavior and inadequate handling of customer concerns.
  • BA
    brittany anderson
    Nov 5, 2025
    5.0
    Absolutely love this place
  • KW
    Kristy Wright
    Jul 23, 2025
    3.0
    Can use friendlier staff
  • VN
    Victor Navarro
    Jun 12, 2025
    1.0
    I had a bad experience - been coming for years! Never an issue. My , 7 years old was just trying to reach for a little toy! In case of saying, Hi, may I help! You are at work! Keisha , the lady with locks on her hair and head phone yelled at my daughter. When I reached out to her , I explained to her she hurt my my child feeling and my child started crying’ the employee said “ I DONT CARE- so rude . Lacking customer service skills - this store is in need of new employees ..
  • RW
    R W
    May 29, 2025
    1.0
    Very poor customer service. The manager on duty was very rude. She had an attitude the whole time I was checking out, got mad because I asked for someone who was over her to override a sale. I was just in there yesterday on my lunch break and made a purchase, I came back with the receipt, with the tags still attached to the item, which had not even been worn yet, and all I wanted to do was see if they had a medium. The girl fussed at me saying she couldn’t exchange it because it was a bodysuit type outfit. I looked at the return policy and it is not stated that they only accept certain items back so I didn’t see what the issue was. If this is so, they need an updated return policy for customers to be aware of. They also need to hire more professional people for their customer service because the workers they have now are very unprofessional, rude, and definitely confrontational. This was at the Murfreesboro location off Martin Luther King Dr. I wish I would have got the managers name but I’m so glad the other lady on duty was able to help me out.
  • HP
    Havannah Payne
    Jan 18, 2020
    3.0
    Workers are not the friendliest.

Frequently Asked Questions About Citi Trends

What is the address of Citi Trends in Murfreesboro, TN?

Citi Trends is located at 922 Doctor Martin Luther King Jr Blvd, Mercury Plaza, Murfreesboro, TN 37130, USA.

What are the store hours for Citi Trends in Murfreesboro?

Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. The store is closed on December 25.