Aerie & OFFLINE

Reviews

• MT

  Makayla Taylor

  Apr 20, 2026
  2.0
  Place is small and a bit bare
• DB

  Devonya Brown

  Apr 15, 2026
  1.0
  This store has horrible customer service. They carry on conversations and then just stare at you. I was never asked if I needed help or anything. I did try on bras and was ready to buy two of them. I just put things back and walked out.
• SK

  serena Kim

  Nov 26, 2025
  1.0
  Just came in today to get a tag removed from a purchase I had made a while ago. I’ve had no time to get it removed or go to the store for personal matters and wanted to get it off today. The lady who was trying to take off the security tag was INCREDIBLY rude to me. I could tell she was accusing me of stealing it and before trying to find other options (since I brought the wrong receipt) she seemed to be trying to take it from me and told be to “buy it”. At the end she found the purchase from my card history and did not once apologize after making myself look like a thief in front of the whole store. I will NEVER shop here again. I have never felt this level of disrespect before. That lady was a VILLAIN.
• TT

  The Travelers

  Aug 6, 2025
  1.0
  ZERO customer service. These girls (employees) zoom around thinking they are hot stuff. Went past us multiple times-- not a smile, not a "can I help you with anything?" Had things in my hand, but put them all back down and left.

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