I have always loved this store. In fact, I preferred coming here. However, I was in this store on Sunday and found this jacket my boyfriend had been wanting for Christmas. This particular item was sold out online in fact, said it was not sold in the US anymore (in such high demand I guess.) I didn’t have enough money for it at the time and went up to the cashier to ask if they happen to hold items. She was so friendly and kind. She joked around with me and told me that she puts stuff on hold all the time, handed me a ticket to put the date I would be picking it up, and continued to make conversation with me. My boyfriend ended up buying a pair of jeans that day anyways. Today, I go to the store and the guy working there (I’m assuming in some type of management role) asked me what I needed. I told him I put an item on hold Sunday. He snapped back at me and told me that they only hold things 24 hours. Basically was trying to call me a liar saying that THEY were the only ones to fill out the papers to hold items and there was no way that I filled that out. I’m not sure why I would lie about that? I wasn’t upset about the item (that they had put back on the self and already sold out of). I was upset because I do not like being talked down to considering all I wanted to do was by a jacket? As a manger of a Starbucks store myself, I understand working in retail and customer service. There are ways to interact with customers and ways not to. Very unprofessional and rude for no reason.
AS
Austin Strange
Nov 14, 2021
5.0
Love the quality of the jeans, they last for multiple years even when wearing to work construction. Would recommend for anyone
BB
Beth
Apr 16, 2019
5.0
Great staff!
JM
Jimmy Murray
Dec 9, 2016
3.0
i didnt have any clothes so i decided to come here to buy some outfits, but all the employeess looked at me and laughed then they kicked me out. HORRIBLE CUSTOMER SERVICE IF I DONT HAVE ANY CLOTHES AND I WANT TO BUY SOME, LET ME, ITS AN OUTFITTER FOR A REASON, I LIKE PEANUT BUTTER ON MY FAKE Js
What products does American Eagle in Morristown, TN offer?
American Eagle offers a variety of products including women's and men's clothing such as jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the store hours for American Eagle at 2550 E Morris Boulevard?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays. Holiday hours may vary, with some days opening earlier or closing later, and the store is closed on Thanksgiving and Christmas Day.
Does American Eagle Morristown offer in-store pickup and curbside services?
Yes, American Eagle offers in-store pickup and curbside pickup services for customer convenience.
What payment options are accepted at American Eagle in Morristown?
The store accepts various payment methods including Afterpay, American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where exactly is the American Eagle store located?
The American Eagle store is located at 2550 E Morris Boulevard in College Square, Morristown, Tennessee, 37813, USA.
What brands does the American Eagle store carry?
The store carries the American Eagle brand exclusively, focusing on its jeans, clothing, and accessories.
What nearby stores can I visit along with American Eagle in College Square?
Nearby stores include JCPenney, Aéropostale, Maurices, and The Rooster Tail, offering a range of clothing and fashion options to complement your shopping trip.
Are there any beauty and spa services close to American Eagle?
Yes, you can visit nearby beauty and spa centers such as ProfessioNail & Spa, Ulta Beauty, Omm Eyebrow Threading, Salon 2550, and MasterCuts for a variety of beauty and hair services.
Where can I grab a bite or a treat near the American Eagle store?
Near American Eagle, you can enjoy food and treats at Long John Silver's for seafood, Auntie Anne's Pretzels, Great American Cookies, Breux Deux Cafe, Toro Mexican Grill, and Sub-Zero Rolled Ice Cream.
How can I find more information or contact the American Eagle store in Morristown?
You can call the store at +1 423-318-0992, visit their Facebook page at https://www.facebook.com/105260442868177, or go to their website at https://storelocations.ae.com/us/tn/morristown/00565-2550-e-morris-boulevard.html.