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JCPenney

4.1
(1290 reviews)

Business Details

2756 N Germantown Pkwy, Memphis, TN
38133, United States
(901) 937-7666

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Memphis, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2756 N Germantown Pkwy, Memphis, TN
38133, United States

Hours

Reviews

4.1
1,290 reviews
5 stars
679
4 stars
316
3 stars
157
2 stars
58
1 star
80
  • RF
    Rose Fox
    1 day ago
    5.0
    Staff is willing to help. The only problem is there are very few open checkout stations.
  • HC
    Harvey Crayton
    Feb 24, 2026
    4.0
    Very professional employees
  • BW
    bolonda woods
    Feb 24, 2026
    5.0
    I had the greatest experience at JCPenney in Wolf chase, Memphis, TN. I was dealing with a very challenging situation, but Sandra K, the store manager, and Sandra K, the assistant manager in the jewelry department, went above and beyond the call of duty to help me. Their patience, kindness, and dedication truly made all the difference. I’m so grateful for their outstanding service and compassion! They work collaboratively to get the job done!
  • MM
    msnalae
    Jan 16, 2026
    3.0
    Quality clothing but outdated for women. Like for kids and men's dress and casual. Reasonably priced, especially with sales and clearance.
  • JA
    Joseph Anderson
    Jan 14, 2026
    1.0
    The employee who assisted me (employee #0607) was rude and dismissive. One of the jackets I purchased was displayed as a doorbuster for $29.99 but rang up as $99.99. When I questioned it, the employee rudely told me it was placed incorrectly. I went back and verified the display and showed a photo, but the employee responded sarcastically, asking if I could read the fine print. I asked to speak to a manager and received a smart remark from employee #0607, and the manager never came to address the issue. I only completed the purchase because I needed the item for a wedding. If I had more time, I would have left and shopped elsewhere. I will not be returning to this store.

Frequently Asked Questions About JCPenney

What products and brands can I find at JCPenney in Memphis, TN?

JCPenney offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty items. You can shop exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.

Where is the JCPenney store located in Memphis?

The JCPenney store is located at 2756 N Germantown Pkwy inside the Wolfchase Galleria, Memphis, TN 38133.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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