Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Memphis, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,285 reviews
5 stars
677
4 stars
315
3 stars
156
2 stars
58
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions was mixed, with some customers praising friendly service while others reported rudeness and unprofessional behavior.
Store Condition
Many reviews highlighted the store's disarray, with messy merchandise and a lack of organization, contributing to a negative shopping experience.
Checkout Experience
Customers frequently expressed frustration over long wait times at checkout due to insufficient open registers, impacting their overall satisfaction.
Product Availability
Several customers noted a lack of stock in certain departments, particularly in men's clothing, leading to disappointment in finding desired items.
Sales and Pricing
While some customers appreciated the sales and discounts, others felt that prices were too high for the quality of merchandise offered.
- RFRangsiya Faihin1 day ago3.0The line was very long to checkout
- SHStanley Hibbler3 days ago5.0It was not crowded and it was a nice shopping trip
- SBShelly BJan 1, 20261.0The older lady name Sandra was called upstairs to do a price check on my Puma pullover after one of the other supervisors had already approved the override. She came upstairs with the nastiest attitude talking about “I’m not putting my name on nothing I didn’t see for myself” then I proceeded to show her what the sign said and she goes “I know how to read” in the most rudest and loudest way…. Instantly went into my whoosah count down 10.9.8….76543….21…then told her you didn’t have to be so rude about it… because the old me wouldn’t have been so nice about it. I let it go because she’s probably been at that job for like 800 years and I didn’t want to embarrass her by telling her to admit she was wrong …I was right and she hated it and still made me pay full price. She better not try it again 😌 no more miss nice lady!!!
- FFFrank FisherDec 16, 20254.0Good prices, friendly staff.
- AFalamoody fauziNov 11, 20255.0Very Very nice
Frequently Asked Questions About JCPenney
What products and brands can I find at JCPenney in Memphis, TN?
JCPenney offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty items. You can shop exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
Where is the JCPenney store located in Memphis?
The JCPenney store is located at 2756 N Germantown Pkwy inside the Wolfchase Galleria, Memphis, TN 38133.
What are the store hours for JCPenney at the Wolfchase Galleria location?
Monday to Thursday, JCPenney is open from 11:00 AM to 8:00 PM; Friday from 10:00 AM to 8:00 PM; Saturday from 10:00 AM to 9:00 PM; and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney at Wolfchase Galleria offer curbside pickup and online shopping?
Yes, this JCPenney location offers both curbside pickup and online shopping through their website and the JCPenney App.
What payment options does JCPenney accept at the Memphis location?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store at Wolfchase Galleria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and also provides public restrooms.
Can I find other clothing stores near JCPenney at Wolfchase Galleria?
Yes, nearby clothing stores include Milano, Buckle, Hollister Co., New York & Company, THE LIMITED, Abercrombie & Fitch, Brooks Brothers, and Gymboree.
What dining options are available near the JCPenney store in Wolfchase Galleria?
Nearby restaurants include Pei Wei Asian Express, Auntie Anne's Pretzels, Popeyes Louisiana Kitchen, and Chipotle Mexican Grill, great for grabbing a meal before or after shopping.
Are there shoe stores close to JCPenney at Wolfchase Galleria?
Yes, several shoe stores like Nine West, City Gear, Foot Locker, Payless ShoeSource, and Stride Rite are nearby for additional footwear options.
How can the nearby JCPenney Optical assist me during my visit to JCPenney?
The nearby JCPenney Optical offers optometrist and eyewear services, making it convenient to shop for clothing and eyewear in one trip at Wolfchase Galleria.