Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Memphis, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Staff is willing to help. The only problem is there are very few open checkout stations.
HC
Harvey Crayton
Feb 24, 2026
4.0
Very professional employees
BW
bolonda woods
Feb 24, 2026
5.0
I had the greatest experience at JCPenney in Wolf chase, Memphis, TN. I was dealing with a very challenging situation, but Sandra K, the store manager, and Sandra K, the assistant manager in the jewelry department, went above and beyond the call of duty to help me. Their patience, kindness, and dedication truly made all the difference. I’m so grateful for their outstanding service and compassion! They work collaboratively to get the job done!
MM
msnalae
Jan 16, 2026
3.0
Quality clothing but outdated for women. Like for kids and men's dress and casual. Reasonably priced, especially with sales and clearance.
JA
Joseph Anderson
Jan 14, 2026
1.0
The employee who assisted me (employee #0607) was rude and dismissive. One of the jackets I purchased was displayed as a doorbuster for $29.99 but rang up as $99.99. When I questioned it, the employee rudely told me it was placed incorrectly. I went back and verified the display and showed a photo, but the employee responded sarcastically, asking if I could read the fine print.
I asked to speak to a manager and received a smart remark from employee #0607, and the manager never came to address the issue. I only completed the purchase because I needed the item for a wedding. If I had more time, I would have left and shopped elsewhere. I will not be returning to this store.
What products and brands can I find at JCPenney in Memphis, TN?
JCPenney offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty items. You can shop exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
Where is the JCPenney store located in Memphis?
The JCPenney store is located at 2756 N Germantown Pkwy inside the Wolfchase Galleria, Memphis, TN 38133.
What are the store hours for JCPenney at the Wolfchase Galleria location?
Monday to Thursday, JCPenney is open from 11:00 AM to 8:00 PM; Friday from 10:00 AM to 8:00 PM; Saturday from 10:00 AM to 9:00 PM; and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney at Wolfchase Galleria offer curbside pickup and online shopping?
Yes, this JCPenney location offers both curbside pickup and online shopping through their website and the JCPenney App.
What payment options does JCPenney accept at the Memphis location?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store at Wolfchase Galleria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and also provides public restrooms.
Can I find other clothing stores near JCPenney at Wolfchase Galleria?
Yes, nearby clothing stores include Milano, Buckle, Hollister Co., New York & Company, THE LIMITED, Abercrombie & Fitch, Brooks Brothers, and Gymboree.
What dining options are available near the JCPenney store in Wolfchase Galleria?
Nearby restaurants include Pei Wei Asian Express, Auntie Anne's Pretzels, Popeyes Louisiana Kitchen, and Chipotle Mexican Grill, great for grabbing a meal before or after shopping.
Are there shoe stores close to JCPenney at Wolfchase Galleria?
Yes, several shoe stores like Nine West, City Gear, Foot Locker, Payless ShoeSource, and Stride Rite are nearby for additional footwear options.
How can the nearby JCPenney Optical assist me during my visit to JCPenney?
The nearby JCPenney Optical offers optometrist and eyewear services, making it convenient to shop for clothing and eyewear in one trip at Wolfchase Galleria.
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