Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Memphis, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,279 reviews
5 stars
675
4 stars
314
3 stars
154
2 stars
58
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff professionalism; some customers reported rude interactions while others praised helpful employees.
Store Condition
Many customers noted the store's disarray, with messy merchandise and a lack of organization.
Checkout Experience
Long wait times at checkout due to insufficient cashiers, leading to customer frustration.
Product Availability
Customers expressed disappointment with limited stock and selection, particularly in certain departments.
Sales and Promotions
Positive feedback on sales and discounts, but concerns about pricing accuracy and value.
- AFalamoody fauziNov 11, 20255.0Very Very nice
- JJJeanette JamesSep 22, 20255.0Great selection
- PMparvati madhuAug 29, 20251.0I have been shopping at the store since eight years.I’m writing down this review just to know that I was being harassed by a person working there. He should be from the lost and restore Services. after a normal day of shopping with my two year old, I paid my bill and then used the restroom with my child and walked out , when a person came behind and started yelling at me saying hey I know what you did and next time I’m not gonna let you do this I asked him are you talking to me and he said no it’s my mom on the phone. I took my time to get into the car and buckle up my child, He kept watching me and then started recording my car number plate. I got down and confronted him. He said he doesn’t work here. And he didn’t do anything. He went inside and started deleted everything. I got down and went inside Spoke to the person at the counter and he called the head of security for me. And she was defending him saying that he didn’t do anything ,there’s nothing on his phone. I am thousand percent sure he took the videos and he was yelling at me. It will be clearly seen in the CCTV if they have one. I have reported this incident to the non-emergency police department. But I truly feel my safety has been compromised by that guy recording my car And I truly don’t feel safe. Really bad and sad situation.Hope nothing further bad happens.
- DEDiane ElkinsJul 22, 20255.0Alwaysbeen a fan.
- VNVinny “Papa Gato” NajeraJul 15, 20255.0I honestly believe that this store will continue on please come here you will love it 🤩
Frequently Asked Questions About JCPenney
What products and brands can I find at JCPenney in Memphis, TN?
JCPenney offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty items. You can shop exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
Where is the JCPenney store located in Memphis?
The JCPenney store is located at 2756 N Germantown Pkwy inside the Wolfchase Galleria, Memphis, TN 38133.
What are the store hours for JCPenney at the Wolfchase Galleria location?
Monday to Thursday, JCPenney is open from 11:00 AM to 8:00 PM; Friday from 10:00 AM to 8:00 PM; Saturday from 10:00 AM to 9:00 PM; and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney at Wolfchase Galleria offer curbside pickup and online shopping?
Yes, this JCPenney location offers both curbside pickup and online shopping through their website and the JCPenney App.
What payment options does JCPenney accept at the Memphis location?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store at Wolfchase Galleria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and also provides public restrooms.
Can I find other clothing stores near JCPenney at Wolfchase Galleria?
Yes, nearby clothing stores include Milano, Buckle, Hollister Co., New York & Company, THE LIMITED, Abercrombie & Fitch, Brooks Brothers, and Gymboree.
What dining options are available near the JCPenney store in Wolfchase Galleria?
Nearby restaurants include Pei Wei Asian Express, Auntie Anne's Pretzels, Popeyes Louisiana Kitchen, and Chipotle Mexican Grill, great for grabbing a meal before or after shopping.
Are there shoe stores close to JCPenney at Wolfchase Galleria?
Yes, several shoe stores like Nine West, City Gear, Foot Locker, Payless ShoeSource, and Stride Rite are nearby for additional footwear options.
How can the nearby JCPenney Optical assist me during my visit to JCPenney?
The nearby JCPenney Optical offers optometrist and eyewear services, making it convenient to shop for clothing and eyewear in one trip at Wolfchase Galleria.