Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Memphis, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,045 reviews
5 stars
618
4 stars
229
3 stars
100
2 stars
44
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with customer service, with many praising friendly and helpful staff, while others noted instances of rudeness and unprofessional behavior.
Curbside Pickup Issues
Several customers expressed frustration with the curbside pickup process, citing disorganization and failure to locate items, leading to wasted time and dissatisfaction.
Store Organization
Feedback indicated that the store's organization varied, with some customers finding it clean and well-organized, while others described it as disorganized and lacking stock.
Product Quality and Pricing
Customers appreciated the variety and quality of products, though some felt prices were high and expressed disappointment with specific items, such as jewelry.
- JTJeremy Taylor4 days ago5.0Lol cant stay out of this one! The employees are great and knowledgeable and trustworthy.
- KCkarol chirinosJan 4, 20265.0Encuentras muy buenas ofertas siempre!!
- GGGroggDec 26, 20255.0Curbside pickup: the young man was very courteous & very quick to the car once I was checked in.
- CMCynthia MooreDec 11, 20254.0Love that store
- KGKim GriffinDec 5, 20255.0Great customer service, good sales Wolfchase Mall
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Memphis offer?
JCPenney in Memphis offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Memphis?
JCPenney in Memphis is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Memphis offer curbside pickup?
Yes, JCPenney in Memphis offers curbside pickup for customer convenience.
What payment methods are accepted at JCPenney in Memphis?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks at their Memphis location.
Is JCPenney in Memphis wheelchair accessible?
Yes, the Memphis JCPenney location has a wheelchair accessible entrance.
Where is JCPenney located in Memphis?
JCPenney is located at 7700 Polo Grounds Blvd, Centennial Commons, Memphis, TN 38125.
Can I shop JCPenney Memphis online and use the mobile app?
Yes, you can shop online through their website or use the JCPenney App available on the Apple App Store for shopping, coupons, and deals.
What nearby stores can I visit along with JCPenney in Memphis?
Nearby you can find stores like Sephora inside JCPenney for beauty products, Boot Barn for shoes and accessories, and Office Depot for office supplies.
Are there any nearby places to eat near JCPenney Memphis?
Yes, nearby dining options include ZamZamz Mediterranean Grill, Dunkin Donuts for coffee and donuts, and Wingstop for chicken wings.
What nearby stores offer beauty and cosmetic products near JCPenney Memphis?
Nearby beauty stores include Sephora inside JCPenney, Ulta Beauty, and Merchant Square Beauty for a wide range of cosmetics and skincare products.