Brand Certified
JCPenney
4.3(1047 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
7700 Polo Grounds Blvd, Memphis, TN
38125, United States
Certified by JCPenney • Feb 22, 2026
(901) 620-2800
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/tn/memphis/clothing-stores-memphis-tn-2988.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Memphis, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.3
1,047 reviews
5 stars
620
4 stars
229
3 stars
100
2 stars
44
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, although there were some negative experiences with specific employees.
Sales and Pricing
Many customers appreciated the good sales and discounts available, though some noted that prices could be high.
Store Organization
Feedback indicated that the store was often clean and organized, but there were complaints about disorganization and long lines during busy times.
Curbside Pickup Issues
Several customers reported problems with curbside pickup, including unfulfilled orders and poor communication from staff.
- TLTracy LoweryFeb 10, 20265.0Employees are nice and helpful. Very clean and neat store
- NWNathan WilliamsJan 19, 20265.0I took my granddaughter shopping and had a great time. Things were priced right and service was helpful
- JTJeremy TaylorJan 8, 20265.0Lol cant stay out of this one! The employees are great and knowledgeable and trustworthy.
- KCkarol chirinosJan 4, 20265.0Encuentras muy buenas ofertas siempre!!
- GGGroggDec 26, 20255.0Curbside pickup: the young man was very courteous & very quick to the car once I was checked in.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Memphis offer?
JCPenney in Memphis offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Memphis?
JCPenney in Memphis is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Memphis offer curbside pickup?
Yes, JCPenney in Memphis offers curbside pickup for customer convenience.
What payment methods are accepted at JCPenney in Memphis?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks at their Memphis location.
Is JCPenney in Memphis wheelchair accessible?
Yes, the Memphis JCPenney location has a wheelchair accessible entrance.
Where is JCPenney located in Memphis?
JCPenney is located at 7700 Polo Grounds Blvd, Centennial Commons, Memphis, TN 38125.
Can I shop JCPenney Memphis online and use the mobile app?
Yes, you can shop online through their website or use the JCPenney App available on the Apple App Store for shopping, coupons, and deals.
What nearby stores can I visit along with JCPenney in Memphis?
Nearby you can find stores like Sephora inside JCPenney for beauty products, Boot Barn for shoes and accessories, and Office Depot for office supplies.
Are there any nearby places to eat near JCPenney Memphis?
Yes, nearby dining options include ZamZamz Mediterranean Grill, Dunkin Donuts for coffee and donuts, and Wingstop for chicken wings.
What nearby stores offer beauty and cosmetic products near JCPenney Memphis?
Nearby beauty stores include Sephora inside JCPenney, Ulta Beauty, and Merchant Square Beauty for a wide range of cosmetics and skincare products.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website