Edible Arrangements

Reviews

• CY

  Cynthia Young-Smalls

  5 days ago
  1.0
  I paid for express 1 hour delivery and it came two hours later. (9:30-11:40) When I called and asked the young lady about the order, I was met with attitude. I asked for a refund on the express delivery. She said she would call her manager and ask about a refund of the fee. When I called back over an hour later and asked for the manager information, she states the manager will be in in an hour and she will call me. I heard nothing. I ordered at 9:30…order arrived at 11:40. The fruit was not fresh. It was soft like it was going bad. For $84 I expected better!!! . The strawberries looked rushed, the cuts were raggedy. Overall experience very bad!!!!! Customer service very bad!! The recipient was thankful but said it looked old. Workaversary surprise ruined!!!!
• CC

  Candy Caster

  Mar 2, 2026
  2.0
  Delivery was placed in the AM. I called at 3PM to get an estimate of when the delivery would arrive, since it was paid for same day delivery ( before 7PM). The gentleman was lethargic about my order and the whereabout of his drivers. He assured me it would be delivered once he confirmed the order. However, the ordered arrived at 8PM without the birthday balloon, and just look like something thrown together. I called back to speak with a manager, and got the owner. She was rude and only gave me excuses as to why the delivery was late incomplete. Finally, offered a refund for the balloon and a complementary box. Rudely asked, “When can you pick it up!” Now, I know why they have a 3.7 rating. I wouldn’t suggest using this location if you want to receive an Edible Arrangement made with love and passion.
• BB

  Braswell

  Feb 15, 2026
  1.0
  I am beyond disappointed. I place an order yesterday for an 11 am pickup for a mini berry arrangement. I received an email at 11:18 am stating my order was ready. I arrived after 1 to pickup my order only to find out, after 30 mins of waiting, that my order may have possibly been given away. Several employees came out the back as if looking for my order. 2 other employees just stood to side just watching. After about approx 45 mins of waiting, l was told they could make my order but would have to wait another 15-20 mins because they did not have any white chocolate. I travelled from AR to get my order I did not have another 30 + mins to wait to get my order. I requested a refund. This was very disheartening. No empathy was shown. I understand this may have been a busy weekend for the company but don't promise something you can not honor.
• CC

  Candice Collins

  Feb 14, 2026
  1.0
  I placed my Valentines Day order on Wednesday, February 4th around noon. I was told it would be ready for pick up on Saturday, February 14th at 10am. I arrived a few minutes before 10. There was a note on the door saying: “ if your order isn’t ready come back at 12:30pm”. I gave the cashier my name and of course the order wasn’t ready, I was told to come back at 12:30. I live 1hr 15mins away. I had to be at work at 12:30, so I sent someone else to pick it up, he arrived at 12:30, order was still not ready, he was given the order around 2pm. That was a horrible experience for me and others. Clearly they took way more orders than they could handle, which is not professional. I would never recommend this this store to anyone, especially on a holiday like today.
• RF

  Rachel Footman

  Feb 12, 2026
  1.0
  Me and my Bestie ordered each other ordered the cheesecake, brownie and strawberry package. Retails $70+ after tax. She lives in a different state, and hers came packaged beautifully (1st photo) Now my order from here. (Photos after first one) Not only did they deliver to a BUSINESS that closes at 5, literally 2 minutes before the gates closed, (Mind you they marked my order for delivery at 1:30, it took them till 4:58 to deliver when my place of business is 15 Minutes away) but they also gave me the wrong order. Then I had to come and pick it up at the store, so much for paying delivery. They told me to keep the wrong order, but when I picked up the correct one, it looks like they just threw it in the box. We pay edible arrangements for not only quality, but reliability, and presentation. All three in which this store failed to "deliver". Me and my bestie are extremely upset. Please make this right.