Edible Arrangements

3.0
224 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
1430 Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.0
224 reviews
5 stars
87
4 stars
27
3 stars
8
2 stars
3
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of assistance.

Order Fulfillment

Numerous reviews highlighted issues with orders not being delivered on time or at all, leading to significant customer dissatisfaction.

Quality of Products

Several customers complained about the quality of the arrangements, stating that the fruit was not fresh and did not match the online presentation.

Management Issues

There were multiple mentions of poor management practices, including lack of accountability and failure to address customer complaints effectively.

Positive Experiences

Despite the negative feedback, some customers praised individual employees for their exceptional service and the quality of the products they received.
  • AM
    Antone Mitchell
    Nov 13, 2025
    5.0
    Idk the lady name over the phone this morning but she got great customer service
  • TW
    Taylar Williams
    Oct 15, 2025
    1.0
    My mom called to place an order for one of her friends in the hospital. The worker named Ashley cursed her out they were rude when you call the phone they’re having background conversations. They sent her order to the wrong address and told her due to their mistake she was not going to get refunded. Skip over this franchise and go to the others. Bad service and very rude staff poorly managed.0/10 do not shop here.
  • IQ
    Ismael Quintero
    Oct 8, 2025
    5.0
    After a botched delivery no fault of the store, the manager Terri not only rectified the situation but did so with the most excellent customer service I've experienced in a very long time. Whatever her salary is i assure you it's not enough. Thank you Terri, you have my loyalty as a customer. I'll be placing future orders from NY anytime there is a special occasion for my family down in Memphis
  • AB
    Alexis Brown
    Oct 1, 2025
    5.0
    I called this location to order an arrangement for my sister who just lost her dog. The website was giving me problems and not letting me complete my order. I am so happy that when I called I spoke to Tee who was very empathetic and patient with me. She helped me get the order placed going above and beyond to help me send some love to my sister! It’s so hard to get good customer service in this part of town so I’m so appreciative that she went above and beyond to deliver exceptional service to me! Thank you so much Tee! I will always request to speak to her in the future. Customer service definitely 10/10!!
  • TH
    T. Hines
    Aug 22, 2025
    5.0
    I just want to thank one employee in particular (Terranecia) because my first experience with edible arrangements was horrible, but she went above and beyond to make sure my arrangement got delivered to the recipient because the first arrangement never made it to them so she had it remade and was very apologetic for the mishap. I appreciate what she did!

Frequently Asked Questions About Edible Arrangements

What types of gift arrangements does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, and platters including chocolate-covered strawberries, dipped fruits, cookies, desserts, flowers, balloons, bakery items, and gifts.

What are the store hours for Edible Arrangements in Memphis?

The store is open Monday through Saturday from 8:00 AM to 5:00 PM and Sunday from 9:00 AM to 3:00 PM.