Citi Trends, located at 1138 Gallatin Pike South, Madison, TN is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Numerous reviews highlighted poor customer service experiences, including rude staff and accusations of theft.
Store Cleanliness
Customers noted that the store was often messy and disorganized, impacting their shopping experience.
Product Selection
While some customers appreciated the variety of items available, others expressed disappointment in the limited selection and availability of sizes.
Pricing
Many customers praised the store for its great deals and affordable prices, making it a popular shopping destination.
TH
Troy Hill
Jan 20, 2026
5.0
Great deals. Good prices
SH
Shalisa hockett
Jan 12, 2026
1.0
I love this store but the cashier was very rude snatching items from customers if this wasn’t the only store close to me I’d definitely stop goin horrible customer service!!!!
EE
Eleanor
Dec 9, 2025
1.0
Never again! I bought a baby sock amd hat set, and when I cut it out of the packaging there was already a hole in the hate . I tried to return it, and the lady told me they wouldn’t take it back because I “damaged it.” Terrible customer service. I’m never using them again for anything.
MW
Mr. Ty Williams
Dec 5, 2025
5.0
Always stocked cool staff and atmosphere
CO
Cristina Orellana
Nov 10, 2025
1.0
La tienda es buena lo malo es algunas personas si no van hacer amables para que trabajan ai estaba una señora de las que trabajaban ai acomodado ropa fue muy grosera ,si van a comprar se darán cuenta
Citi Trends is located at 1138 Gallatin Pike South, Madison, TN 37115, in the Due West Plaza S/C.
What are the typical opening hours for Citi Trends in Madison?
Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is Citi Trends open on Christmas Day?
No, Citi Trends is closed on December 25th for the holiday.
What types of clothing and products does Citi Trends offer?
Citi Trends offers apparel, accessories, and home trends primarily for African American and Latinx families, including men's, women's, boys', and girls' clothing, shoes, and fashion accessories.
Which payment methods are accepted at Citi Trends Madison?
Citi Trends accepts American Express, Check, Discover, Mastercard, and Visa.
How can I contact Citi Trends Madison for more information?
You can reach Citi Trends Madison by phone at +1 615-615-0018 or email at info@cititrends.com.
Where can I find Citi Trends Madison online?
You can find more information on the Madison location at https://locations.cititrends.com/tn/madison/1138-gallatin-pike-south.html or visit the main website at https://cititrends.com.
What nearby stores and facilities can I visit when shopping at Citi Trends in Madison?
Nearby places include Planet Fitness for a workout, Save-A-Lot and Madison Foodland for grocery shopping, SHOE SHOW for additional shoe options, and Hair Republic for salon services.
Are there any dining options close to Citi Trends Madison?
Yes, nearby dining options include Bailey and Cato for southern soul food, Los 3 Volcanes for Tex-Mex cuisine, and Pizza Hut for casual pizza dining.
What other shopping options are available near Citi Trends in Madison?
Close to Citi Trends, you can explore Discount Tobacco Outlet Inc, Gimme a 5 Clothing, Music City Thrift, Dirt Cheap, and Family Dollar for additional discount and thrift shopping experiences.
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Certified March 01, 2026Yext Knowledge Graph
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