Business Details
About
Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
207 reviews
5 stars
105
4 stars
56
3 stars
25
2 stars
7
1 star
14
What are people saying?
AI-generated from recent customer reviews
Store Condition
The store is generally reported as clean, organized, and well-stocked, contributing to a positive shopping experience.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that some items are overpriced for a thrift store.
Customer Service
Staff are frequently described as friendly and helpful, enhancing the overall shopping experience.
Shopping Experience
While many enjoy the variety and potential for great finds, some customers noted issues with other shoppers blocking aisles and creating a chaotic environment.
Checkout Issues
Several reviews mentioned concerns about the checkout process, including fast-paced communication and lack of clarity regarding pricing and donations.
- AHAndrea HoltSep 25, 20255.0Large store with slightly cheaper prices than other goodwills I've been to in Middle TN
- LGLawanda GalbreathSep 13, 20255.0Lewisburg Goodwill is the Best
- MWMike WyllysApr 6, 20195.0Good place to sp
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What are the operating hours of Goodwill Retail Store?
Goodwill Retail Store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Where is Goodwill Retail Store located?
The store is located at 130 The Acres, Lewisburg, TN 37091-2845, United States.
What items should I consider donating to Goodwill?
Use the 'One-Year Rule': if you haven't worn, used, or played with the item in the past year, it's likely ready to be donated.
What is the return policy at Goodwill Retail Store?
Items can be returned for store credit within 3 days of purchase with a receipt.
What payment options are accepted at Goodwill Retail Store?
Goodwill Retail Store accepts Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Goodwill Retail Store accessible for customers with disabilities?
Yes, the store has wheelchair-accessible entrances, parking, and restrooms.
How does Goodwill Retail Store support the community?
Revenue from donated goods supports job training and career programs for people with disabilities and disadvantages across Middle and West Tennessee.
Are there Goodwill donation centers nearby?
Yes, there's a Goodwill Donation Express Center nearby where you can conveniently drop off your donated items.
What eateries can I visit near Goodwill Retail Store?
Nearby you can find Subway, Arby's, and Long John Silver's, convenient for grabbing a meal before or after your visit.
What other retail stores are close to Goodwill Retail Store?
Nearby retail options include Aaron's appliance store, Hibbett Sports for sporting goods, Goody's department store, Gordmans, bealls outlet, and Farmers Home Furniture.