Business Details
7600 Kingston Pike, Knoxville, TN
37919, United States
Certified by Express • Apr 12, 2026
(865) 284-5364
Certified by Express • Apr 12, 2026
https://stores.express.com/us/tn/knoxville/7600-kingston-pike
Certified by Express • Apr 12, 2026
About
Certified by Express • Apr 12, 2026
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 7600 Kingston Pike in Knoxville, TN or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by Express • Apr 12, 2026
Hours
Certified by Express • Apr 12, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.2
106 reviews
5 stars
69
4 stars
15
3 stars
7
2 stars
4
1 star
11
- RVRebekah VaughanMar 25, 20261.0Express.com is so dysfunctional, that I have had to place my last 4 orders over the phone. It repeatedly asks the member to log in despite having already provided login credentials when checking out. In my personal profile, my phone number field displays the phone number incorrectly, preventing me from placing an order myself. I have spent hours on the phone with customer service trying to get it resolved, utilizing screenshots and no person has been able to do so to date. Due to outsourcing, it is very difficult to understand person placing order over the phone. As a result, my last order was placed incorrectly and I had to call back and get the person to correct the order. When the email confirmation came through, it showed 6 items instead of 4. on the representative's end, it only showed 4 items. She assured me that the order had been corrected to what I wanted but my email is incorrect. I have made a note to not continue patronizing Express.com.
- TVToni Marie VargaApr 12, 20225.0Love it
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express West Town hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is the Express store at 7600 Kingston Pike hiring?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at this Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but online returns are not accepted at Express Factory Outlet stores.
What are the store hours for Express at 7600 Kingston Pike?
Express is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Express at this location offer clothing for both men and women?
Yes, Express sells clothing for men and women including jeans, dresses, suits, and accessories.
What payment options does Express at 7600 Kingston Pike accept?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Does the Express store at 7600 Kingston Pike offer in-store pickup for online orders?
Yes, this location offers Buy Online Pick Up In Store service.
What nearby dining options can I visit before or after shopping at Express?
You can enjoy a meal at the Cheesecake Factory, Sbarro, Greek Village, or Kichi2go, all located near the Express store.
Are there entertainment options close to the Express store where I can spend time after shopping?
Yes, Regal West Town Mall Stadium 9 and Regal Cinebarre West Town Mall cinemas are nearby for movie viewing.
Where can I find other shopping options near the Express store at 7600 Kingston Pike?
West Town Mall offers many stores like Kay Jewelers, Lucky Brand, Coach, lululemon, Victoria's Secret & PINK, H&M, and more within close proximity.
Brand Certified Facts from Express
This information is certified by Express and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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