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Madewell

4.3
(28 reviews)

Business Details

5320 Kingston Pike, Knoxville, TN
37919, United States
(865) 602-2337

About

Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories StoreMadewell
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
5320 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.3
28 reviews
5 stars
21
4 stars
1
3 stars
2
2 stars
0
1 star
4
  • JD
    Janie Damewood
    Feb 28, 2026
    5.0
    Great experience. First time here I felt it was "too young" I came back today and they were very kind and did not treat me like I was "too old" for the store. I am sure it was my frame of mind. Ended up purchasing pair of jeans and pair of slacks and they offered free alterations! They were a bit long, so they let me know about the alterations. So, kind. I will be back - yes not everything for me but there are some pieces that I can definitely work into my wardrobe.
  • LK
    L K
    Jun 11, 2025
    5.0
    The store manager, Richard, was extremely helpful! I had a small issue with my first pair of Madewell jeans, but he went above and beyond to find the best solution. I really love the fit of Madewell jeans so I’ll be back!
  • SK
    Shelby Kaye
    Jul 17, 2021
    1.0
    Sadly. A dress appeared on their secret sale website, yesterday on sale with 30 percent extra taken off. Today I went to get the price adjustment...the dress was still on the sale website but had gone back to regular price...called customer service...they said they couldn't help me...madewell has lost a customer! Obviously, the company made an error!
  • JF
    Jessica Ford
    Jun 25, 2019
    5.0
    Beautiful store great location. I’ve been in a couple times and the store is always immaculate. The merchandise is beautiful and the employees were so friendly and helpful. I am clueless on fashion and what works or doesn’t work. The staff helped cloth me and style me in versatile outfits. I was really impressed with their attentiveness and patience to make me look good. I can’t wait for my next visit!

Frequently Asked Questions About Madewell

What are the store hours for Madewell on weekdays?

Madewell is open from 10:00 AM to 7:00 PM Monday through Friday.

Does Madewell offer any pickup or delivery services?

Yes, Madewell offers in-store pickup service.

Brand Certified Facts from Madewell

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Certified March 15, 2026Yext Knowledge Graph
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