Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
Great experience. First time here I felt it was "too young" I came back today and they were very kind and did not treat me like I was "too old" for the store. I am sure it was my frame of mind. Ended up purchasing pair of jeans and pair of slacks and they offered free alterations! They were a bit long, so they let me know about the alterations. So, kind. I will be back - yes not everything for me but there are some pieces that I can definitely work into my wardrobe.
LK
L K
Jun 11, 2025
5.0
The store manager, Richard, was extremely helpful! I had a small issue with my first pair of Madewell jeans, but he went above and beyond to find the best solution. I really love the fit of Madewell jeans so I’ll be back!
SK
Shelby Kaye
Jul 17, 2021
1.0
Sadly. A dress appeared on their secret sale website, yesterday on sale with 30 percent extra taken off. Today I went to get the price adjustment...the dress was still on the sale website but had gone back to regular price...called customer service...they said they couldn't help me...madewell has lost a customer! Obviously, the company made an error!
JF
Jessica Ford
Jun 25, 2019
5.0
Beautiful store great location. I’ve been in a couple times and the store is always immaculate. The merchandise is beautiful and the employees were so friendly and helpful. I am clueless on fashion and what works or doesn’t work. The staff helped cloth me and style me in versatile outfits. I was really impressed with their attentiveness and patience to make me look good. I can’t wait for my next visit!
What are the store hours for Madewell on weekdays?
Madewell is open from 10:00 AM to 7:00 PM Monday through Friday.
Does Madewell offer any pickup or delivery services?
Yes, Madewell offers in-store pickup service.
What types of products can I find at Madewell?
Madewell specializes in women's and men's denim and also offers tees, outerwear, footwear, and bags.
Is Madewell accessible for customers with disabilities?
Yes, Madewell has a wheelchair accessible entrance.
What payment options are accepted at Madewell?
Madewell accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Madewell provide any special services for customers?
Yes, services include Denim Trade-In, One-on-One Styling, and In-Store Pickup.
Where is Madewell located?
Madewell is located at 5320 Kingston Pike, Knoxville, TN 37919, USA.
Are there any popular clothing stores near Madewell on Kingston Pike?
Yes, nearby clothing stores include Free People, Anthropologie, and Schoolhouse Alley which offer additional women's clothing and fashion accessories.
What dining options are available near Madewell?
Nearby dining options include Backyard Burgers, Naples Italian Restaurant, Nekter Juice Bar, Nothing Bundt Cakes, and Buttermilk Sky Pie Shop, perfect for a meal or treat before or after your shopping trip.
Are there any beauty or wellness services near Madewell?
Yes, you can find Grow Knoxville - A Shane Archer Concept Salon and Nourish Skin Studio nearby for hair and skin care services.
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